@inproceedings{Richter2012, author = {Thomas Richter}, title = {Culture Matters: Learners’ Expectations Towards Instructor-Support}, series = {Global Learn 2012: Global Conference on Learning and Technology, Nov 06, 2012}, publisher = {AACE}, pages = {130 -- 135}, year = {2012}, abstract = {In the context of Internet-based e-Learning, including an international auditory is a logical consequence. However, due to uncertainty regarding the foreign learners, e-Learning programs often are limited to local or national participants. Understanding the different expectations of learners regarding instructor-support is one step in order to enable providers of educational services to tailor educational programs that fit the requirements of an international auditory. We asked university students in five countries regarding their expectations towards instructor-support and found major differences between the investigated countries.}, language = {en} }