@misc{MeurerPakuschStevensetal.2020, author = {Johanna Meurer and Christina Pakusch and Gunnar Stevens and Dave Randall and Volker Wulf}, title = {A Wizard of Oz Study on Passengers' Experiences of a Robo-Taxi Service in Real-Life Settings}, isbn = {978-1-4503-6974-9}, doi = {10.1145/3357236.3395465}, institution = {Fachbereich Wirtschaftswissenschaften}, pages = {1365 -- 1377}, year = {2020} }