@book{Toepler2003,
  author    = {Edwin Toepler},
  title     = {Kompendium Q-M-A Qualit{\"a}tsmanagement in der ambulanten Versorgung},
  editor    = {Eberhard Gramsch},
  publisher = {Deutscher {\"A}rzte Verlag},
  address   = {K{\"o}ln},
  isbn      = {3-7691-3182-7},
  year      = {2003},
  language  = {de}
}