@book{Gadatsch2012, author = {Andreas Gadatsch}, title = {Grundkurs Gesch{\"a}ftsprozess-Management}, edition = {7. Auflage}, publisher = {Vieweg + Teubner}, address = {Wiesbaden}, isbn = {978-3-8348-2427-1}, doi = {10.1007/978-3-8348-2428-8}, year = {2012}, language = {de} }