TY  - CHAP
U1  - Konferenzveröffentlichung
A1  - Neifer, Thomas
A1  - Bossauer, Paul
A1  - Lawo, Dennis
A1  - Volkening, Robert
A1  - Gadatsch, Andreas
T1  - The Role of Marketplaces for the Transformation from Robotic Process Automation to Intelligent Process Automation
T2  - Proceedings of the 19th International Conference on Smart Business Technologies (ICSBT), July 14-16, 2022, in Lisbon, Portugal
N2  - The corporate landscape is experiencing an increasing change in business models due to digitization. An increasing availability of data along the business processes enhance the opportunities for process automation. Technologies such as Robotic Process Automation (RPA) are widely used for business process optimization, but as a side effect an increase in stand-alone solutions and a lack of holistic approaches can be observed. Intelligent Process Automation (IPA) is said to support more complex processes and enable automated decision-making, but due to the lack of connectors makes the implementation difficult. RPA marketplaces can be a bridging technology to help companies implement Intelligent Process Automation. This paper explores the drivers and challenges for the adoption of RPA marketplaces to realize IPA. For this purpose, we conducted ten expert interviews with decision makers and IT staff from the process automation sector.
KW  - Intelligent Process Automation
KW  - Marketplaces
KW  - Adoption Factors
KW  - Robotic Process Automation
SN  - 978-989-758-587-6
SB  - 978-989-758-587-6
U6  - https://doi.org/10.5220/0011146200003280
DO  - https://doi.org/10.5220/0011146200003280
SP  - 15
EP  - 25
S1  - 11
PB  - SCITEPRESS - Science and Technology Publications
ER  -