TY - CHAP U1 - Konferenzveröffentlichung A1 - Laue, Ralf A1 - Gadatsch, Andreas T1 - Measuring the Understandability of Business Process Models - Are We Asking the Right Questions? T2 - Muehlen, Su (Eds.): Business Process Management Workshops. BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers Y1 - 2011 SN - 978-3-642-20510-1 SB - 978-3-642-20510-1 U6 - https://doi.org/10.1007/978-3-642-20511-8_4 DO - https://doi.org/10.1007/978-3-642-20511-8_4 SP - 37 EP - 48 PB - Springer CY - Berlin, Heidelberg ER -