TY - CHAP U1 - Teil eines Buches A1 - Groen, Eduard C. A1 - Feth, Denis A1 - Polst, Svenja A1 - Tolsdorf, Jan A1 - Wiefling, Stephan A1 - Lo Iacono, Luigi A1 - Schmitt, Hartmut T1 - Achieving Usable Security and Privacy Through Human-Centered Design T2 - Gerber, Stöver et al. (Eds.): Human Factors in Privacy Research N2 - Users should always play a central role in the development of (software) solutions. The human-centered design (HCD) process in the ISO 9241-210 standard proposes a procedure for systematically involving users. However, due to its abstraction level, the HCD process provides little guidance for how it should be implemented in practice. In this chapter, we propose three concrete practical methods that enable the reader to develop usable security and privacy (USP) solutions using the HCD process. This chapter equips the reader with the procedural knowledge and recommendations to: (1) derive mental models with regard to security and privacy, (2) analyze USP needs and privacy-related requirements, and (3) collect user characteristics on privacy and structure them by user group profiles and into privacy personas. Together, these approaches help to design measures for a user-friendly implementation of security and privacy measures based on a firm understanding of the key stakeholders. KW - Usable Security and Privacy KW - User-centered privacy engineering KW - Human-Centered Design KW - Requirements Engineering KW - User experience design Y1 - 2023 UN - https://nbn-resolving.org/urn:nbn:de:hbz:1044-opus-82534 SN - 978-3-031-28642-1 SB - 978-3-031-28642-1 U6 - https://doi.org/10.1007/978-3-031-28643-8_5 DO - https://doi.org/10.1007/978-3-031-28643-8_5 SP - 83 EP - 113 S1 - 31 PB - Springer CY - Cham ER -