@article{BodeZelewski1992,
  author    = {J{\"u}rgen Bode and Stephan Zelewski},
  title     = {Die Produktion von Dienstleistungen},
  series   = {BFuP (Betriebswirtschaftliche Forschung und Praxis)},
  volume    = {44},
  number    = {6},
  publisher = {NWB-Verlag},
  issn      = {0340-5370},
  pages     = {594 -- 607},
  year      = {1992},
  language  = {de}
}