TY  - BOOK
U1  - Buch
A1  - Buck-Emden, Rüdiger
A1  - Böder, Jochen
T1  - CRM with SAP industry solutions
Y1  - 2004
SN  - 1-59229-032-9
SB  - 1-59229-032-9
PB  - SAP Press
CY  - Fort Lee, NJ
ER  -