@inproceedings{MarkowskiKees2016,
  author    = {Dominic Raimon Markowski and Alexandra Kees},
  title     = {Business Applicability of Open Source Customer Relationship Management Systems},
  series = {49th Hawaii International Conference on System Sciences (HICSS). Koloa, HI, USA, January 5-8, 2016},
  publisher = {IEEE},
  doi       = {10.1109/HICSS.2016.619},
  pages     = {4992 -- 5000},
  year      = {2016},
  language  = {en}
}