TY - CHAP U1 - Konferenzveröffentlichung A1 - Markowski, Dominic Raimon A1 - Kees, Alexandra T1 - Business Applicability of Open Source Customer Relationship Management Systems T2 - 49th Hawaii International Conference on System Sciences (HICSS). Koloa, HI, USA, January 5-8, 2016 Y1 - 2016 U6 - https://doi.org/10.1109/HICSS.2016.619 DO - https://doi.org/10.1109/HICSS.2016.619 SP - 4992 EP - 5000 PB - IEEE ER -