TY  - CHAP
U1  - Konferenzveröffentlichung
A1  - Jakobi, Timo
A1  - Ogonowski, Corinna
A1  - Castelli, Nico
A1  - Stevens, Gunnar
A1  - Wulf, Volker
T1  - The Catch(es) with Smart Home: Experiences of a Living Lab Field Study
T2  - CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. Denver, Colorado, USA, May 06-11, 2017
N2  - Smart home systems are becoming an integral feature of the emerging home IT market. Under this general term, products mainly address issues of security, energy savings and comfort. Comprehensive systems that cover several use cases are typically operated and managed via a unified dashboard. Unfortunately, research targeting user experience (UX) design for smart home interaction that spans several use cases or covering the entire system is scarce. Furthermore, existing comprehensive and user-centered longterm studies on challenges and needs throughout phases of information collection, installation and operation of smart home systems are technologically outdated. Our 18-month Living Lab study covering 14 households equipped with smart home technology provides insights on how to design for improving smart home appropriation. This includes a stronger sensibility for household practices during setup and configuration, flexible visualizations for evolving demands and an extension of smart home beyond the location.
KW  - User Experience
KW  - Smart Home
KW  - Living Lab
KW  - Design
KW  - Qualitative Study
SN  - 978-1-4503-4655-9
SB  - 978-1-4503-4655-9
U6  - https://doi.org/10.1145/3025453.3025799
DO  - https://doi.org/10.1145/3025453.3025799
SP  - 1620
EP  - 1633
PB  - Association for Computing Machinery
ER  -