@inproceedings{LaueGadatsch2011,
  author    = {Ralf Laue and Andreas Gadatsch},
  title     = {Measuring the Understandability of Business Process Models - Are We Asking the Right Questions?},
  series = {Muehlen, Su (Eds.): Business Process Management Workshops. BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers},
  publisher = {Springer},
  address   = {Berlin, Heidelberg},
  isbn      = {978-3-642-20510-1},
  doi       = {10.1007/978-3-642-20511-8\_4},
  pages     = {37 -- 48},
  year      = {2011},
  language  = {en}
}