TY  - BOOK
U1  - Buch
A1  - Buck-Emden, Rüdiger
T1  - MySAP CRM
BT  - Solution for success
T3  - SAP press
KW  - mySAP.com
KW  - Kundenmanagement
Y1  - 2002
SN  - 1-59229-003-5
SB  - 1-59229-003-5
SP  - 301
S1  - 301
PB  - Galileo Press
ER  -