TY - CHAP U1 - Buchbeitrag A1 - Adolphs, Maximilian A1 - Feistner, Sascha A1 - Jahnke, Violetta T1 - Queueing Theory T2 - Peren, Neifer (Eds.): Operations Research and Management. Quantitative Methods for Planning and Decision-Making in Business and Economics SN - 978-3-031-47205-3 SB - 978-3-031-47205-3 U6 - https://doi.org/10.1007/978-3-031-47206-0_4 DO - https://doi.org/10.1007/978-3-031-47206-0_4 SP - 69 EP - 85 S1 - 17 PB - Springer Nature Switzerland CY - Cham ER -