Open Access

James Onyango Abila, Wamocho Leonard, Anselemo Peters Ikoha

• ICT integration by universities teaching professionals is emerging as a major concern, this study demonstrate the need to address the integration problem by encouraging existing metrics use in indexing ICT integration as an ICT governance strategy. Quality of integration depends on quality indexing which also depend on quality of existing metrics and their use. Considering the role that University Information Technology Teaching Professionals’ (UITTPs) continuous improvement indexing can offer, towards autonomic governance of the continuous emerging ICTs in the university teaching, this study examined extent in use of existing ICT integration metrics to index ICT integration by the UITTPs. Six metrics for ICT integration were investigated; time, workshop course content relevance, technical malfunctions, support conditions, support services, and motivation and commitment to student learning and staff professional development metrics. Descriptive survey design was used in which interviews were conducted to UITTPs in three (3) public and three (3) private purposively selected universities in Kenya. The findings were analyzed descriptively and inferentially using Kendall’s correlation of concordance and tested using Chi-square on the extent of concordance and presented with help of frequency tables, figures and percentages. The findings revealed that all the metrics are rarely used for indexing ICT integration (32.8%), and most UITTPs were in discordance on this level of all the six metrics use except for support condition. This implied that the use of metrics for indexing integration has not been formalized across the Kenyan universities. Universities need to be encouraged to identify suitable metrics, formalize them and improve their frequency in use. Secondly, socio based metrics such as content relevance are used more frequently for indexing integration as compared to Technical metrics, socio-technical metrics balance therefore need to be emphasized by the universities management when determining and using metrics for indexing ICT integration.