Opportunities for Sustainable Mobility: Re-thinking Eco-feedback from a Citizen's Perspective
- In developed nations, a growing emphasis is being placed on the promotion of sustainable behaviours amongst individuals, or ‘citizen-consumers’. In HCI, various eco-feedback tools have been designed as persuasive instruments, with a strong normative appeal geared to encouraging citizens to conduct a more sustainable mobility. However, many critiques have been formulated regarding this ‘paternalistic’ stance. In this paper, we switched the perspective from a designer’s to a citizen’s point of view and explored how people would use eco-feedback tools to support sustainable mobility in their city. In the study, we conducted 14 interviews with citizens who had used eco-feedback previously. The findings indicate new starting points that could inform future eco-feedback tools. These encompass: (1) better information regarding how sustainable mobility is measured and monitored; (2) respect for individual mobility situations and preferences; and (3) the scope for participation and the sharing of responsibility between citizens and municipal city services.
| Document Type: | Conference Object |
|---|---|
| Language: | English |
| Author: | Johanna Meurer, Dennis Lawo, Christina Pakusch, Peter Tolmie, Volker Wulf |
| Parent Title (English): | Cech, Tellioğlu (Eds.): 9th International Conference on Communities and Technologies, C&T '19, Conference Proceedings, 3-7 June, 2019, Vienna, Austria |
| First Page: | 102 |
| Last Page: | 113 |
| ISBN: | 978-1-4503-7162-9 |
| DOI: | https://doi.org/10.1145/3328320.3328391 |
| Publisher: | Association for Computing Machinery |
| Place of publication: | New York, NY, United States |
| Date of first publication: | 2019/06/03 |
| Copyright: | © 2019 Copyright is held by the owner/author(s). Abstracting with credit is permitted. |
| Funding: | Further, we thank the BMBF for funding the INNOLAB project with the promotial code: BMBF F01UT1418A-D, and the BMVI for funding GaNEsHA project with the promotial code: BMVI FKZ: 19F2023D. |
| Departments, institutes and facilities: | Fachbereich Wirtschaftswissenschaften |
| Institut für Verbraucherinformatik (IVI) | |
| Dewey Decimal Classification (DDC): | 3 Sozialwissenschaften / 38 Handel, Kommunikation, Verkehr / 380 Handel, Kommunikation, Verkehr |
| Entry in this database: | 2019/06/15 |
