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Current practices, challenges, and design implications for collaborative AR/VR application development

  • Augmented/Virtual Reality (AR/VR) is still a fragmented space to design for due to the rapidly evolving hardware, the interdisciplinarity of teams, and a lack of standards and best practices. We interviewed 26 professional AR/VR designers and developers to shed light on their tasks, approaches, tools, and challenges. Based on their work and the artifacts they generated, we found that AR/VR application creators fulfill four roles: concept developers, interaction designers, content authors, and technical developers. One person often incorporates multiple roles and faces a variety of challenges during the design process from the initial contextual analysis to the deployment. From analysis of their tool sets, methods, and artifacts, we describe critical key challenges. Finally, we discuss the importance of prototyping for the communication in AR/VR development teams and highlight design implications for future tools to create a more usable AR/VR tool chain.

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Document Type:Conference Object
Author:Veronika Krauß, Alexander Boden, Leif Oppermann, René Reiners
Parent Title (English):CHI Conference on Human Factors in Computing Systems (CHI ’21), May 8–13, 2021, Yokohama, Japan
Article Number:454
Number of pages:15
First Page:1
Last Page:15
Publisher:Association for Computing Machinery
Place of publication:New York, NY, United States
Publishing Institution:Hochschule Bonn-Rhein-Sieg
Date of first publication:2021/05/07
Copyright:© 2020 Copyright held by the owner/author(s). Publication rights licensed to ACM. This is the author’s version of the work. It is posted here for your personal use. Not for redistribution.
Funding Information:Work for this paper was supported by the European Commission Horizon 2020 Framework Programme under grant No. 870037 and grant No. 820621.
Keyword:AR design; AR development; AR/VR; Augmented Reality; MR; XR; authoring tools; practitioners
Departments, institutes and facilities:Fachbereich Wirtschaftswissenschaften
Institut für Verbraucherinformatik (IVI)
Dewey Decimal Classification (DDC):0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 006 Spezielle Computerverfahren
Entry in this database:2020/12/17
Licence (Multiple languages):License LogoIn Copyright (Urheberrechtsschutz)