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Decoding IPaaS: Investigation of User Requirements for Integration Platforms as a Service

  • Due to ongoing digitalization, more and more cloud services are finding their way into companies. In this context, data integration from the various software solutions, which are provided both on-premise (local use or licensing for local use of software) and as a service, is of great importance. In this regard, Integration Platform as a Service (IPaaS) models aim to support companies as well as software providers in the context of data integration by providing connectors to enable data flow between different applications and systems and other integration services. Since previous research has mostly focused on technical or legal aspects of IPaaS, this article focuses on deriving integration practices and design-related barriers and drivers regarding the adoption of IPaaS. Therefore, we conducted 10 interviews with experts from different software as a services vendors. Our results show that the main factors regarding the adoption of IPaaS are the standardization of data models, the usability and variety of connectors provided, and the issues regarding data privacy, security, and transparency.

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Document Type:Conference Object
Author:Thomas Neifer, Dennis Lawo, Paul Bossauer, Andreas Gadatsch
Parent Title (English):Wijnhoven, van Sinderen (Eds.): Proceedings of the 18th International Conference on e-Business, ICE-B 2021, July 7-9, 2021
Number of pages:9
First Page:47
Last Page:55
Publisher:SCITEPRESS - Science and Technology Publications
Date of first publication:2021/07/22
Copyright:Copyright ©2021 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved
Funding Information:This research was funded by Federal Ministry for Economic Affairs and Energy; grant number 01MT20003D.
Keyword:Data Integration; Integration Platform as a Service; Software as a Service; User Requirements
Departments, institutes and facilities:Fachbereich Wirtschaftswissenschaften
Institut für Verbraucherinformatik (IVI)
Projects:Verbundprojekt: Open Integration Hub plus Teilvorhaben: Data Intelligence und Smart Processes für KMU (DE/BMWi/01MT20003D)
Dewey Decimal Classification (DDC):0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 005 Computerprogrammierung, Programme, Daten
Entry in this database:2021/07/27