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IT-Management in KMU
(2006)
IT–Servicemanagement in KMU
(2006)
A reference model is always developed in order to support a specific purpose. The development environment is setting the broader context. Limitations are not only set by size and experience of the modeler team or by budget and time constraints. The intended usage scenario also defines the fundamental contour of a reference model. During the practical work with reference models, a range of key issues has come up to increase the suitability of reference models for daily use. As the result of many projects, the authors have summarized the key issues and formulated critical success factors for reference modeling projects.
Trust and Social Capital: Revisiting an Offshoring Failure Story of a Small German Software Company
(2009)
Internet-Ökonomie
(2010)
The smart home of the future is typically researched in lab settings or apartments that have been built from scratch. However, comparing the lifecycle of buildings and information technology, it is evident that modernization strategies and technologies are needed to empower residents to modify and extend their homes to make it smarter. In this paper, we describe a case study about the deployment, adaption to and adoption of tailorable home energy management systems in 7 private households. Based on this experience, we want to discuss how hardware and software technologies should be designed so that people could build their own smart home with a high usability and user experience.
Software offshoring has been established as an important business strategy over the last decade. While research on such forms of Global Software Development (GSD) has mainly focused on the situation of large enterprises, small enterprises are increasingly engaging in offshoring, too. Representing the biggest share of the German software industry, small companies are known to be important innovators and market pioneers. They often regard their flexibility and customer-orientation as core competitive advantages. Unlike large corporations, their small size allows them to adopt software development approaches that are characterized by a high agility and flat hierarchies. At the same time, their distinct strategies make it unlikely that they can simply adopt management strategies that were developed for larger companies.
Flexible development approaches like the ones preferred by small corporations have proven to be problematic in the context of offshoring, as their strong dependency on constant communication is strongly affected by the various barriers of international cooperation between companies. Cooperating closely over companies’ borders in different time zones and in culturally diverse teams poses complex obstacles for flexible management approaches. It is still a matter of discussion in fields like Software Engineering and Computer Supported Cooperative Work how these obstacles can be tackled and how they affect companies in the long term. Hence, it is agreed that we need a more detailed understanding of distributed software development practices in order to come to feasible technological and organizational solutions.
This dissertation presents results from two ethnographically-informed case studies of software offshoring in small German enterprises. By adopting Anselm Strauss’ concept of articulation work, we want to deepen the understanding of managing distributed software development in flexible, customer-oriented organizations. In doing so, we show how practices of coordinating inter-organizational software development are closely related to aspects of organizational learning in small enterprises. By means of interviews with developers and project managers from both parties of the cooperation, we do not only take into account the multiple perspectives of the cooperation, but also include the socio-cultural background of international software development projects into our analysis.
This article concerns with the accessibility of Business process modelling tools (BPMo tools) and business process modelling languages (BPMo languages). Therefore the reader will be introduced to business process management and the authors' motivation behind this inquiry. Afterwards, the paper will reflect problems when applying inaccessible BPMo tools. To illustrate these problems the authors distinguish between two different categories of issues and provide practical examples. Finally the article will present three approaches to improve the accessibility of BPMo tools and BPMo languages.
This article concerns the design and development of Information- and Communication Technology, in particular computer systems in regard to the demographic transition which will influence user capabilities. It is questionable if current applied computer systems are able to meet the requirements of altered user groups with diversified capabilities. Such an enquiry is necessary based on actual forecasts leading to the assumption that the average age of employees in enterprises will increase significantly within the next 50-60 years, while the percentage of computer aided business tasks, operated by human individuals, rises from year to year. This progress will precipitate specific consequences for enterprises regarding the design and application of computer systems. If computer systems are not adapted to altered user requirements, efficient and productive utilisation could be negatively influenced. These consequences constitute the motivation to extend traditional design methodologies and thereby ensure the application of computer systems that are usable, independent of user capabilities.
In Software development, the always beta principle is used to successfully develop innovation based on early and continuous user feedback. In this paper we discuss how this principle could be adapted to the special needs of designing for the Smart Home, where we do not just take care of the software, but also release hardware components. In particular, because of the 'materiality' of the Smart Home one could not just make a beta version available on the web, but an essential part of the development process is also to visit the 'beta' users in their home, to build trust, to face the real world issues and provide assistance to make the Smart Home work for them. After presenting our case study, we will then discuss the challenges we faced and how we dealt with them.
Internet-Ökonomie
(2013)
Residential and commercial buildings are responsible for about 40% of the EU’s total energy consumption. However, conscious, sustainable use of this limited resource is hampered by a lack of visibility and materiality of consumption. One of the major challenges is enabling consumers to make informed decisions about energy consumption, thereby supporting the shift to sustainable actions. With the use of Energy-Management-Systems it is possible to save up to 15%. In recent years, design approaches have greatly diversified, but with the emergence of ubiquitous- and context-aware computing, energy feedback solutions can be enriched with additional context information. In this study, we present the concept “room as a context” for eco-feedback systems. We investigate opportunities of making current state-of-the-art energy visualizations more meaningful and demonstrate which new forms of visualizations can be created with this additional information. Furthermore, we developed a prototype for android-based tablets, which includes some of the presented features to study our design concepts in the wild.
People are getting older because of the demographic changes and the rate of disabled people is also going up. This article shows the challenge for BPMTool developer due to these circumstances. It illustrates how these changes impact the usage of BPM-Tools based on an Evaluation of an exemplary BPMTool (Cooper & Patterson, 2007) in terms of IT-Usability and IT-Accessibility. This evaluation was conducted in a research laboratory at the university.
Softwareentwickelnde kleine und mittlere Unternehmen (KMU) erkennen zunehmend, dass die nutzerzentrierte Gestaltung ein wichtiges, oft entscheidendes Kriterium für die Benutzerfreundlichkeit und damit den Erfolg ihrer Produkte ist. Stolpersteine auf dem Weg zum erfolgreichen Usability- und User Experience-Engineering sind dabei allerdings häufig die Unkenntnis der passenden Methoden bzw. die Befürchtung zu hohen Aufwands an Ressourcen und von Verzögerungen in der Produktentwicklung (vgl. Stade et al., 2013; Reckin & Brandenburg, 2013; Woywode et al., 2011).
Reducing energy consumption is one of the most pursued economic and ecologic challenges concerning societies as a whole, individuals and organizations alike. While politics start taking measures for energy turnaround and smart home energy monitors are becoming popular, few studies have touched on sustainability in office environments so far, though they account for almost every second workplace in modern economics. In this paper, we present findings of two parallel studies in an organizational context using behavioral change oriented strategies to raise energy awareness. Next to demonstrating potentials, it shows that energy feedback needs must fit to the local organizational context to succeed and should consider typical work patterns to foster accountability of consumption.
Reducing energy consumption is one of the most pursued economic and ecologic challenges concerning societies as a whole, individuals and organizations alike. While politics start taking measures for energy turnaround and smart home energy monitors are becoming popular, few studies have touched on sustainability in office environments so far, though they account for almost every second workplace in modern economics. In this paper, we present findings of two parallel studies in an organizational context using behavioral change oriented strategies to raise energy awareness. Next to demonstrating potentials, it shows that energy feedback needs must fit to the local organizational context to succeed and should consider typical work patterns to foster accountability of consumption.
Die Vorteile, Nutzer aktiv, früh und langfristig in ntwicklungsprozesse zu integrieren, um Fehlentwicklungen zu vermeiden und Nutzerbedürfnisse zu adressieren, sind nicht nur in der akademischen Forschung bekannt. Prozesse und Strukturen in Unternehmen der IKT-Branche sind bereits häufig agil implementiert. Dennoch schaffen es kleine und mittlere Unternehmen (KMU) oftmals nicht, die Potentiale einer Nutzerintegration konsequent auszuschöpfen. In Fallstudien wurden drei unterschiedliche KMU analysiert, wie sie die Stimme des Nutzers im Entwicklungsprozess berücksichtigen. Unterschiedliche Strategien der Nutzerintegration, die sich in Rollen und Werkzeugen, in Anforderungen und Problemen an das Nutzersample, Methoden und Datenaufbereitung widerspiegeln, werden beleuchtet. Unser Beitrag soll helfen, Herausforderungen und Probleme von KMU auf der Suche nach angemessenen und passgenauen Wegen der Nutzerintegration zu verstehen und Lösungen zu gestalten.
Das Konzept des Living Lab ist eine in der Wissenschaft anerkannte Innovations- und Forschungsmethodik. Im betrieblichen Kontext - insbesondere in kleinen und mittleren Unternehmen (KMU) – wird sie bislang jedoch kaum genutzt. Um die Nutzung im kommerziellen Kontext von Smart Home zu erforschen, wird im Forschungsprojekt SmartLive aktuell ein Living Lab zum Thema aufgebaut, bei dem Unternehmen, Forscher sowie ca. 30 teilnehmenden Haushalte die alltägliche Nutzung von kommerziellen, sowie experimentell entwickelten Lösungen untersuchen und neue Interaktionskonzepte gemeinsam erarbeiten. Ferner wurden mit den teilnehmenden Unternehmen Interviews zu deren Entwicklungsprozessen, deren Einstellung zu Usability und User Experience (UUX), sowie den Potenzialen und Möglichkeiten eines Living Labs für KMU geführt. Ziel der Interviews ist es, darauf aufbauend UUX-Dienstleistungen zu identifizieren, die rund um ein kommerziell betriebenes Living Lab angeboten werden können. Hierbei wurde zunächst das Kompetenz-Netzwerk als ein wichtiges Asset eines Living Lab hervorgehoben, da es eine projektförmige Kooperation fördert. Zudem wurde der Bedarf nach flexiblen Dienstleistungen ähnlich einem Baukastensystem deutlich, mit dessen Hilfe relativ kurzfristig als auch nachhaltige innovative Konzepte erprobt, Marketingstrategien entwickelt sowie prototypische Entwicklungen hinsichtlich UUX und technischer Qualität evaluiert werden können.
So far, sustainable HCI has mainly focused on the domestic context, but there is a growing body of work looking at the organizational context. As in the domestic context, these works still rest on psychological theories for behaviour change used for the domestic context. We supplement this view with an organizational theory-informed approach that adopts organizational roles as a key element. We will show how a role-based analysis could be applied to uncover information needs and to give em-ployee’s eco-feedback, which is linked to their tasks at hand. We illustrate the approach on a qualitative case study that was part of a broader, ongoing action research conducted in a German production company.
Appropriating Digital Fabrication Technologies — A comparative study of two 3D Printing Communities
(2015)
Digital fabrication technologies have a great potential for empowering consumers to produce their own creations. However, despite the growing availability of digital fabrication technologies in shared machine shops such as FabLabs or University Labs, they are often perceived as difficult to use, especially by users with limited technological aptitude. Hence, it is not yet clear if the potentials of the technology can be made accessible to a broader public, or if they will remain limited to some form of “maker elite”. In this paper, we study the appropriation of digital fabrication on the example of the use of 3D printers in two different communities. In doing so, we analyze how users conceptualize their use of the 3D printers, what kind of contextual understanding is necessary to work with the machines, and how users document and share their knowledge. Based on our empirical findings, we identify the potentials that the machines offer to the communities, and what kind of challenges have to be overcome in their appropriation of the technology.
Für das IT-Service-Management, also für die Maßnahmen zur Planung, Überwachung und Steuerung der Effektivitat und Effizienz von IT-Services, existieren Standardprozessmodelle wie beispielsweise ITIL oder MOF. Kleine und mittlere Unternehmen (KMU) können für das IT-Service-Management oftmals nicht die IT-Service-Management-Prozesse aus ITIL oder MOF nutzen, da der zusätzliche administrative Aufwand zur Nutzung für diese Unternehmen meist nicht rentabel ist. Dies ist ein entscheidender Wettbewerbsnachteil, da die Aufgaben und Themen im IT-Service-Management für KMU der in großen Unternehmen sehr ähnlich sind.
Die Autoren ermitteln in diesem Beitrag typische Anforderungen an das IT-Service-Management in KMU, entwickeln anschliesend ein für KMU geeignetes Prozessmodell für das IT-Service-Management, das sich aus ITIL ableitet, und beschreiben abschließend die exemplarische Einführung in einem Unternehmen.
Background: Falls and fall-related injuries are a serious public health issue. Exercise programs can effectively reduce fall risk in older people. The iStoppFalls project developed an Information and Communication Technology-based system to deliver an unsupervised exercise program in older people’s homes. The primary aims of the iStoppFalls randomized controlled trial were to assess the feasibility (exercise adherence, acceptability and safety) of the intervention program and its effectiveness on common fall risk factors.
Methods: A total of 153 community-dwelling people aged 65+ years took part in this international, multicentre, randomized controlled trial. Intervention group participants conducted the exercise program for 16 weeks, with a recommended duration of 120 min/week for balance exergames and 60 min/week for strength exercises. All intervention and control participants received educational material including advice on a healthy lifestyle and fall prevention. Assessments included physical and cognitive tests, and questionnaires for health, fear of falling, number of falls, quality of life and psychosocial outcomes.
Results: The median total exercise duration was 11.7 h (IQR = 22.0) over the 16-week intervention period. There were no adverse events. Physiological fall risk (Physiological Profile Assessment, PPA) reduced significantly more in the intervention group compared to the control group (F1,127 = 4.54, p = 0.035). There was a significant three-way interaction for fall risk assessed by the PPA between the high-adherence (>90 min/week; n = 18, 25.4 %), low-adherence (<90 min/week; n = 53, 74.6 %) and control group (F2,125 = 3.12, n = 75, p = 0.044). Post hoc analysis revealed a significantly larger effect in favour of the high-adherence group compared to the control group for fall risk (p = 0.031), postural sway (p = 0.046), stepping reaction time (p = 0.041), executive functioning (p = 0.044), and quality of life (p for trend = 0.052).
Conclusions: The iStoppFalls exercise program reduced physiological fall risk in the study sample. Additional subgroup analyses revealed that intervention participants with better adherence also improved in postural sway, stepping reaction, and executive function.
IT-accessiblity is often treated as an orphan in companies. Even though the proportion of disabled people is substantial and people become older and more susceptible to disabilities. Besides cost factors, companies often do not have a plan how to implement and control IT-accessibility successfully. However, most companies are familiar with IT-maturity frameworks to evaluate and improve their own IT-infrastructure. It would facilitate dealing with IT-accessibility, if IT-maturity frameworks consider IT-accessibility and provide recommendations and solutions for a successful implementation. Therefore, this article conducts a review of an acknowledged IT-maturity framework with regard to its capability to enable implementation of IT-accessibility in an organization. The first part of this article will illustrate the motivation and background for the authors concern with such a topic. Afterwards the authors will introduce the reader to the reviewed IT-maturity framework and provide basic knowledge on IT-accessibility. The main part of the article will deal with the review of the applied IT-maturity framework and outline examples of critical capabilities for successfully implementing IT-accessibility in an organization. The final section will derive implications and close with planned future research activities in this field.
Nachhaltiges Innovationsmanagement in KMU: Eine empirische Untersuchung zu Living Labs as a Service
(2016)
Die neue europäische Umweltstrategie der Integrierten Produktpolitik fordert von produzierenden kleinen und mittleren Unternehmen (KMU) eine eigenverantwortliche und produktbezogene Nachhaltigkeitsstrategie. Obgleich die Gestaltung von IKT-Services in nachhaltigkeitsrelevanten Bereichen ein großes Marktpotential verspricht, birgt das Innovationsmanagement für KMU einige Risiken. Um diese Herausforderungen zu adressieren motiviert diese Arbeit Living Labs, als Innovationsinfrastruktur, um den spezifischen Bedarfen von KMU für ein nachhaltiges Innovationsmanagement gerecht zu werden. Auf der Basis von 15 semi-strukturierten Interviews mit 7 KMU, die IKT-Lösungen in den Bereichen Wohnen und Mobilität entwickeln, wurden Herausforderungen sowie etablierte Strategien für ein nachhaltiges Innovationsmanagement erhoben sowie Potenziale und mögliche Risiken von Living Labs exploriert. Die Studie zeigt KMU spezifische Bedarfe auf, die eine Anpassung des Living Lab Ansatzes als Service-Dienstleistungen erforderlich machen.
Kleinere, günstigere und effizientere Sensoren und Aktoren sowie Funkprotokolle haben dazu geführt, dass Smart Home Produkte in zunehmend auch für den privaten Massenmarkt erschwinglich werden. Damit stehen Hersteller und Anbieter vor der Herausforderung, komplexe cyber-physische Systeme für Jedermann handhabbar zu gestalten. Es fehlen allerdings empirische Erkenntnisse über die Rolle von Smart Home im Alltag. Wir präsentieren Ergebnisse aus einer Living Lab Studie, in der 14 Haushalte mit einer am Markt erhältlichen Smart Home Nachrüstlösung ausgestattet und über neun Monate empirisch begleitet wurden. Anhand der Analyse von Interviews, Beobachtungen und Co-Design Workshops in den Phasen der Produktauswahl, Installation, Konfiguration und längerfristigen Nutzung zeigen wir Herausforderungen und Potentiale von Smart Home Systemen auf. Unsere Erkenntnisse deuten darauf hin, dass das Smart Home immer noch von technischen Details dominiert wird. Zugleich fehlen Nutzern angemessene Steuerungs- und Kontrollmöglichkeiten, um weiterhin die Entscheidungshoheit im eigenen Zuhause zu behalten.
„Industrie 4.0“ und weitere Schlagwörter wie „Big Data“, „Internet der Dinge“ oder „Cyber-physical Systems“ werden gegenwärtig in der Wirtschaft häufig aufgegriffen. Ausgangspunkt hierfür ist die Vernetzung von IT-Technologien sowie die durchgängige Digitalisierung. Nicht nur die Geschäftsfelder und Business-Modelle der Unternehmen selbst unterliegen dabei ei-nem entsprechend radikalen Wandel, dieser bezieht sich auch auf die Arbeitsumgebungen der Mitarbeiter, sowie den privaten und den öffentlichen Raum (Botthof, 2015; Hartmann, 2015).
Informations- und Kommunikationstechnologie (IKT) in den Bereichen Smart Home und Smart Living ist durch die zunehmende Vernetzung des häuslichen Anwendungsfelds mit der Digitalisierung des Stromnetzes, alternativen Möglichkeiten der Energiegewinnung und -speicherung und neuer Mobilitätskonzepte geprägt und zu einem unverzichtbaren Bestandteil privaten wie unternehmerischen Handelns geworden.
UX-Professionals stehen vor der Aufgabe ihre Fertigkeiten und Kenntnisse kontinuierlich auszubauen. Eine Möglichkeit dies zu tun sind Communities of Practice, also Gemeinschaften von Personen mit ähnlichen Aufgaben und Schwerpunkten sowie einem gemeinsamen Interesse an Lösungen. Sie agieren weitgehend selbstorganisiert und dienen dem Austausch und der gegenseitigen Unterstützung. So entstehen ein gemeinsamer Wissensschatz sowie ein Netzwerk zwischen allen UX-Interessierten. Der Aufbau einer Community of Practice für UX-Professionals wurde in einem mittelständigen Unternehmen über 18 Monate begleitet und ausgewertet. Die Ergebnisse führten zu Handlungsempfehlungen, um Hindernisse beim Aufbau zu reduzieren und einen Mehrwert für alle Beteiligten herbeizuführen.
Companies often have difficulties determining which criteria to base their investment decisions in different countries on. When considering direct foreign investment several risk indices are available. The PCI (Peren-Clement-Index) in its original form was developed in 1998. Its further refinement improves the PCI in three major ways: First, it offers a dynamic adjustment of criteria and consideration of recent changes in the international environment. Second, it provides business specificities of a company or its industrial sector to be considered in addition to macroeconomic aspects by a two-dimensional presentation, which ensures a customized assessment. Third, the PCI allows for consolidating investment decisions by combining a resource-orientated with a market-oriented view. The PCI allows, unlike other indices, a customized and company-specific strategic planning process. Ultimately companies must take up both perspectives in the context of an international investment decision. The use of risk indices in corporate planning for assessing global investments decision creates a fundamentally new of risk assessment.
Die Entwicklung intelligenter Technologien zur Unterstützung im Alltag und in den eigenen vier Wänden begleitet unsere Gesellschaft schon seit dem Zeitalter des Personal Computers. Mit dem Aufkommen des Internet der Dinge und begünstigt durch immer kleiner und günstiger werdende Hardware ergeben sich neue Potenziale, die das Thema Smart Home attraktiver als je zuvor werden lassen. Eine Vielzahl der aktuell im Markt verfügbaren Lösungen adressiert die Bedürfnisse Komfort, Sicherheit und effiziente Energienutzung. Die versprochene Intelligenz – smartness, wie sie der Begriff selbst suggeriert – wird vor allem bei Lösungen im privaten Nachrüstbereich überwiegend durch die Interaktion der Nutzer selbst und entsprechende regelbasierte Konfigurationen erzeugt. Diese notwendige Art der Interaktion und die damit verbundenen Aufwände sind jedoch von starker Bedeutung für das gesamte Nutzungserlebnis Smart Home und führen nicht selten zu Frustration oder gar Resignation in der Nutzung.
Getrieben durch kleiner und günstiger werdende Sensoren und der damit verbundenen Messbarmachung immer weiter reichender Teile des Alltages, hat sich die Gestaltung von Verbrauchsvisualisierunen bzw. Verbrauchsfeedbacksystemen zur Unterstützung von nachhaltigem Verhalten zu einem sehr aktiven Forschungsfeld entwickelt.
Results from the EU-project iStoppFalls : feasibility, effectiveness, approach for fall prevention
(2016)
Internet-Ökonomie
(2016)
Dieses Buch zeigt wie Unternehmen wie Apple, Amazon, Facebook und Google zu den wertvollsten Unternehmen der Welt werden konnten. Ihr Erfolg basiert auf dem Ergreifen von Chancen, die die digitale Welt und das Internet bieten. Traditionelle Geschäftsmodelle werden dadurch verändert und über Jahrzehnte gewachsene Marktstrukturen teilweise in Frage gestellt. Die dritte Auflage dieses Lehrbuchs ist in Form eines modularen Ansatzes grundlegend neu gestaltet.
Falls and their consequences are arguably most important events for transition from independent living to institutional care for older adults. Information and communication technology (ICT)-based support of fall prevention and fall risk assessment under the control of the user has a tremendous potential to, over time, prevent falls and reduce associated harm and costs. Our research uses participative design and a persuasive health approach to allow for seamless integration of an ICT-based fall prevention system into older adults’ everyday life. Based on a 6-month field study with 12 participants, we present qualitative results regarding the system use and provide insights into attitudes and practices of older adults concerning fall prevention and ICT-supported self-management of health. Our study demonstrates how it can lead to positive aspects of embodiment and health literacy through continuous monitoring of personal results, improved technical confidence, and quality of life. Implications are provided for designing similar systems.
Within qualitative interviews we examine attitudes towards driverless cars in order to investigate new mobility services and explore the impact of such services on everyday mobility. We identified three main issues that we would like to discuss in the workshop: (I) Designing beyond a driver-centric approach; (II) Developing mobility services for cars which drive themselves; and (III) Exploring self-driving practices.
Dieser Artikel stützt sich auf das vom 13.10.2015 bis 12.01.2016 gemeinsam durchgeführten Praxisprojekt von ORBIT und der Hochschule Bonn-Rhein-Sieg. Thema des Projekts waren die Methodenevaluation und Automatisierung von Auswertungsprozessen. Speziell ging es um die Überprüfung der von ORBIT entwickelten Methodik zur Anforderungsanalyse und Standortbestimmung – dem ORBIT-Navigator.
Background: Falls are common in older adults and can result in serious injuries. Due to demographic changes, falls and related healthcare costs are likely to increase over the next years. Participation and motivation of older adults in fall prevention measures remain a challenge. The iStoppFalls project developed an information and communication technology (ICT)-based system for older adults to use at home in order to reduce common fall risk factors such as impaired balance and muscle weakness. The system aims at increasing older adults’ motivation to participate in ICT-based fall prevention measures. This article reports on usability, user-experience and user-acceptance aspects affecting the use of the iStoppFalls system by older adults.
Methods: In the course of a 16-week international multicenter study, 153 community-dwelling older adults aged 65+ participated in the iStoppFalls randomized controlled trial, of which half used the system in their home to exercise and assess their risk of falling. During the study, 60 participants completed questionnaires regarding the usability, user experience and user acceptance of the iStoppFalls system. Usability was measured with the System Usability Scale (SUS). For user experience the Physical Activity Enjoyment Scale (PACES) was applied. User acceptance was assessed with the Dynamic Acceptance Model for the Re-evaluation of Technologies (DART). To collect more detailed data on usability, user experience and user acceptance, additional qualitative interviews and observations were conducted with participants.
Results: Participants evaluated the usability of the system with an overall score of 62 (Standard Deviation, SD 15.58) out of 100, which suggests good usability. Most users enjoyed the iStoppFalls games and assessments, as shown by the overall PACES score of 31 (SD 8.03). With a score of 0.87 (SD 0.26), user acceptance results showed that participants accepted the iStoppFalls system for use in their own home. Interview data suggested that certain factors such as motivation, complexity or graphical design were different for gender and age.
Conclusions: The results suggest that the iStoppFalls system has good usability, user experience and user acceptance. It will be important to take these along with factors such as motivation, gender and age into consideration when designing and further developing ICT-based fall prevention systems.
The megatrends towards both a digital and a usership economy have changed entire markets in the past and will continue to do so over the next decades. In this work, we outline what this change means for possible futures of the mobility sector, taking the combination of trends in both economies into account. Using a sys-tematic, scenario-based trend analysis, we draft four general future scenarios and adapt the two most relevant scenarios to the automotive sector. Our findings show that combing the trends from both economies provides new insights that have often been neglected in literature because of an isolated view on digital technology only. However, service concepts such as self-driving car sharing or self-driving taxis have a great impact at various levels including microeconomic (e.g., service and product design, business models) and macroeconomic (e.g., with regard to ecological, economical, and social impacts). We give a brief outline of these issues and show which business mo dels could be successful in the most likely future scenarios, before we frame strategic implications for today’s automobile manufacturers.
Mobilitäts- und Nachhaltigkeitsforscher sehen sich bei der Erforschung des Mobilitätsverhaltens von Personen mit einer bunten Palette an Erhebungsmethoden konfrontiert. Erweitert wird diese Vielfalt in der letzten Zeit durch die Möglichkeit, dieses Verhalten direkt über die Smartphones der Probanden zu erfassen. Um die Auswahl geeigneter Methoden zu erleichtern, liefert die vorliegende Literaturstudie einen detaillierten Überblick zu Fragestellungen, Daten und Erhebungsmethoden, die im Bereich der Mobilitätsforschung zur Erfassung von Alltagsmobilität eingesetzt werden.
Smart home systems change the way we experience the home. While there are established research fields within HCI for visualizing specific use cases of a smart home, studies targeting user demands on visualizations spanning across multiple use cases are rare. Especially, individual data-related demands pose a challenge for usable visualizations. To investigate potentials of an end-user development (EUD) approach for flexibly supporting such demands, we developed a smart home system featuring both pre-defined visualizations and a visualization creation tool. To evaluate our concept, we installed our prototype in 12 households as part of a Living Lab study. Results are based on three interview studies, a design workshop and system log data. We identified eight overarching interests in home data and show how participants used pre-defined visualizations to get an overview and the creation tool to not only address specific use cases but also to answer questions by creating temporary visualizations.