URIA - Usability of Risk-based Implicit Authentication
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- 2020 (3) (remove)
Keywords
- Usable Security (2)
- Authentication (1)
- Password (1)
- Re-authentication (1)
- Risk-based Authentication (1)
- Risk-based Authentication (RBA) (1)
- Two-factor Authentication (1)
Risk-based Authentication (RBA) is an adaptive security measure to strengthen password-based authentication. RBA monitors additional features during login, and when observed feature values differ significantly from previously seen ones, users have to provide additional authentication factors such as a verification code. RBA has the potential to offer more usable authentication, but the usability and the security perceptions of RBA are not studied well.
We present the results of a between-group lab study (n=65) to evaluate usability and security perceptions of two RBA variants, one 2FA variant, and password-only authentication. Our study shows with significant results that RBA is considered to be more usable than the studied 2FA variants, while it is perceived as more secure than password-only authentication in general and comparably secure to 2FA in a variety of application types. We also observed RBA usability problems and provide recommendations for mitigation. Our contribution provides a first deeper understanding of the users' perception of RBA and helps to improve RBA implementations for a broader user acceptance.
Risikobasierte Authentifizierung (RBA) ist eine adaptive Sicherheitsmaßnahme zur Stärkung passwortbasierter Authentifizierung. Sie zeichnet Merkmale während des Logins auf und fordert zusätzliche Authentifizierung an, wenn sich Ausprägungen dieser Merkmale signifikant von den bisher bekannten unterscheiden. RBA bietet das Potenzial für gebrauchstauglichere Sicherheit. Bisher jedoch wurde RBA noch nicht ausreichend im Bezug auf Usability, Sicherheit und Privatsphäre untersucht. Dieser Extended Abstract legt das geplante Dissertationsvorhaben zur Erforschung von RBA dar. Innerhalb des Vorhabens konnte bereits eine Grundlagenstudie und eine darauf aufbauende Laborstudie durchgeführt werden. Wir präsentieren erste Ergebnisse dieser Studien und geben einen Ausblick auf weitere Schritte.
Risk-based Authentication (RBA) is an adaptive security measure that improves the security of password-based authentication by protecting against credential stuffing, password guessing, or phishing attacks. RBA monitors extra features during login and requests for an additional authentication step if the observed feature values deviate from the usual ones in the login history. In state-of-the-art RBA re-authentication deployments, users receive an email with a numerical code in its body, which must be entered on the online service. Although this procedure has a major impact on RBA's time exposure and usability, these aspects were not studied so far.
We introduce two RBA re-authentication variants supplementing the de facto standard with a link-based and another code-based approach. Then, we present the results of a between-group study (N=592) to evaluate these three approaches. Our observations show with significant results that there is potential to speed up the RBA re-authentication process without reducing neither its security properties nor its security perception. The link-based re-authentication via "magic links", however, makes users significantly more anxious than the code-based approaches when perceived for the first time. Our evaluations underline the fact that RBA re-authentication is not a uniform procedure. We summarize our findings and provide recommendations.