KMU-innovativ - KMUi-Verbundprojekt: Adaptive Datenschutz-Cockpits in digitalen Ökosystemen - Daccord -; Teilvorhaben: Evaluierte Werkzeuge zur effektiven, effizienten und zufriedenstellenden Ausübung der Datenschutzrechte ... (DE/BMBF/16KIS1508)
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Ziel der zehnten Ausgabe des wissenschaftlichen Workshops "Usable Security und Privacy" auf der Mensch und Computer 2024 ist es, aktuelle Forschungs- und Praxisbeiträge auf diesem Gebiet zu präsentieren und mit den Teilnehmer:innen zu diskutieren. Getreu dem Konferenzmotto "Hybrid Worlds" soll mit dem Workshop ein etabliertes Forum fortgeführt und weiterentwickelt werden, in dem sich Expert:innen, Forscher:innen und Praktiker:innen aus unterschiedlichen Domänen transdisziplinär zum Thema Usable Security und Privacy austauschen können. Das Thema betrifft neben dem Usability- und Security-Engineering unterschiedliche Forschungsgebiete und Berufsfelder, z.~B. Informatik, Ingenieurwissenschaften, Mediengestaltung und Psychologie. Der Workshop richtet sich an interessierte Wissenschaftler:innen aus all diesen Bereichen, aber auch ausdrücklich an Vertreter:innen der Wirtschaft, Industrie und öffentlichen Verwaltung.
The European General Data Protection Regulation requires the implementation of Technical and Organizational Measures (TOMs) to reduce the risk of illegitimate processing of personal data. For these measures to be effective, they must be applied correctly by employees who process personal data under the authority of their organization. However, even data processing employees often have limited knowledge of data protection policies and regulations, which increases the likelihood of misconduct and privacy breaches. To lower the likelihood of unintentional privacy breaches, TOMs must be developed with employees’ needs, capabilities, and usability requirements in mind. To reduce implementation costs and help organizations and IT engineers with the implementation, privacy patterns have proven to be effective for this purpose. In this chapter, we introduce the privacy pattern Data Cart, which specifically helps to develop TOMs for data processing employees. Based on a user-centered design approach with employees from two public organizations in Germany, we present a concept that illustrates how Privacy by Design can be effectively implemented. Organizations, IT engineers, and researchers will gain insight on how to improve the usability of privacy-compliant tools for managing personal data.
Users should always play a central role in the development of (software) solutions. The human-centered design (HCD) process in the ISO 9241-210 standard proposes a procedure for systematically involving users. However, due to its abstraction level, the HCD process provides little guidance for how it should be implemented in practice. In this chapter, we propose three concrete practical methods that enable the reader to develop usable security and privacy (USP) solutions using the HCD process. This chapter equips the reader with the procedural knowledge and recommendations to: (1) derive mental models with regard to security and privacy, (2) analyze USP needs and privacy-related requirements, and (3) collect user characteristics on privacy and structure them by user group profiles and into privacy personas. Together, these approaches help to design measures for a user-friendly implementation of security and privacy measures based on a firm understanding of the key stakeholders.
Digital ecosystems are driving the digital transformation of business models. Meanwhile, the associated processing of personal data within these complex systems poses challenges to the protection of individual privacy. In this paper, we explore these challenges from the perspective of digital ecosystems' platform providers. To this end, we present the results of an interview study with seven data protection officers representing a total of 12 digital ecosystems in Germany. We identified current and future challenges for the implementation of data protection requirements, covering issues on legal obligations and data subject rights. Our results support stakeholders involved in the implementation of privacy protection measures in digital ecosystems, and form the foundation for future privacy-related studies tailored to the specifics of digital ecosystems.
