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Until recently, studies regarding e-banking transactions have focused more on motivational factors that trigger the intention to accept and use the e-banking transaction, rather than the de-motivational factors that propel the action. However, in the developing countries like Sub-Sahara economies, the factors associated with the former have not been explored and are still rudimentary in the literature. Drawing from the Technology Threat Avoidance Theory (TTAT), the study seeks to examine the impact of online identity theft on customers’ willingness to engage in e-banking transactions in Ghana. A quantitative survey of 393 valid responses from retail bank customers amongst two leading commercial banks in Ghana for the analyses. Results from the PLS-SEM showed that the research constructs; perceived online identity theft’ positively and significantly predict “fear of financial loss”, “fear of reputational damage”, and “security and privacy concern” whilst the former has a negative mediated-relationship between perceived online identity theft and the intention to engage in e-banking transaction. This study is the first of its kind that has extended the application of the TTAT framework into the study of e-banking transactions. The study serves as a practical tool that will enable the banks in their quest to assess customers’ restriction/aversion towards the use of Fintech while ensuring sustainable growth of e-banking transactions in an emerging economy context. The study is limited to only banking institutions in Ghana without considering other players in the financial sub-sector. Future research direction has been suggested in the concluding part of the paper.
This article provides insights into the modalities of business-model change and innovation. On the basis of an analysis of empirical data of small and medium enterprises, a transition from wine production centrism to its expanded use in hospitality and tourism is explored. Previous research on wine tourism and hospitality predominantly focuses on a destination perspective, neglecting the organizational winery perspective. The article deploys a mixed methods approach, combining netnography and a content analysis for data collection with grounded research and clustering for theory building. The sample size included 885 German wineries. Data stemmed from two distinct sources (websites and a secondary publication in form of a wine guide) and has been analyzed through a two-step clustering algorithm as well as a Principal Component Analysis (PCA). The two-step clustering algorithm resulted in nine different business models while the PCA analysis grouped the variables into the following two categories: basic winery business model (BM) and BM extension into hospitality and tourism, thereby validating the difference between the two constructs. The results point to the diverse nature of business model extensions of wineries in tourism and hospitality, depending on their organizational type and size. This study offers a classification of small and medium sized enterprise’s strategic business model expansion, and explores the expansion of the wine industry through wine hospitality and tourism services, starting with the winery organizational perspective, which has not been done before.
Towards a conceptual framework for sustainable business models in the food and beverage industry
(2020)
The article improves understanding on leveraging new technology for DT (digital transformation) of grape harvest in SME wineries. It provides evidence on technologies used and workplace types deployed in grape harvesting, as well as strategic paths in deploying new technology, thereby contributing to the literature on networked sensing and seizing capabilities in the wine industry 4.0. The research approach is explorative and qualitative drawing on 31 interviews with wine industry 4.0 experts and managers, mostly owners of SMEs: wineries, wine software and wine machinery enterprises. Resulting findings serve as a roadmap for digital transformation of grape harvest process in SME wineries explaining technologies and work roles necessary for DWT (digital workplace transformation), as well as strategic paths of deployment of novel grape harvest technology. Previous research on the wine industry 4.0 has focused on BMI, while this research expands the focus to include a wider concept of technology adoption strategy as well as DWT. The research identifies two types of factors impacting the strategic deployment of grape harvest technology: pull factors, also termed servitization factors, as well as push factors, termed also digital transformation factors.
This study set out to uncover brand positioning configurations by presenting state-of-the-art brand management literature and applying a novel, mixed-methods approach to examine the under-researched wine industry transformation towards open innovation in branding. German winery brands were analyzed using a multimethod approach leaning on a novel netnographic methodology and multiple sources. The sample included 572 wineries from all 13 German wine regions with website text data and online review text data from each winery. The study identified nine prime words used to describe both brand identity as well as wine brand image. It revealed word–price clusters of brand identity and image. The results offer insights into communication and pricing opportunities for wine brand identity as well as image, thereby contributing to open brand innovation.
The purpose of this paper is to examine the impact that various types of business model extensions (hospitality and tourism, online sales platforms, and sustainability) have on the winery business. The research is based on company data and online observations of N = 886 German wineries and deploys a content analysis, netnography, and structural equation modeling (SEM) in order to test the hypothesis on business model extensions of wineries, which have been set forth in the previous literature. The findings indicate that business model extensions related to online sales platforms have a positive impact on winery business size. These results mean that developing online sales platforms enlarges the winery BM (business model) size and type (manager-run, state-owned, or cooperatives). The paper presents in detail the impact of winery BM extensions on winery BM model type and size, thereby contributing to the literature on business model innovation.
The article explores SME (Small and Medium Sized Enterprises) brand strategies as a means to position and successfully engage in competitive markets. A derived typology of brand strategy types deals with social profiling and sheds light on brand strategy internalization of two current managerial paradigms—sustainability and co-creation. N = 895 German SME wineries were examined, leaning on a netnographic analysis of predominantly websites and social media interactions. A two-step clustering method thereby identified eight winery SME brand strategy types. The importance of sustainability across the identified eight brand strategy types is significant. Co-creation turned out to be a key profiling trait characterizing one brand strategy type. The typology illustrates strategic richness, with brand strategies leaning predominantly on traditional values, on sustainability, on external reputation, or on more innovative customer centric concepts such as co-creation. Hereby, the typology and the identified brand levers invite to strategically design brand management, governance, and sustainability. Wineries which focus on traditional positioning and legitimacy were found to be cautious in deploying co-creation through social media. Winery brands that are characterized by engagement in digital co-creation apparently either tend to expand their scope or partially combine it with traditional values, making them the most diverse type identified. Sustainability obviously needs to be addressed by all brand strategies. Despite industry and country focus, the analyses illustrate the relevance of socially-oriented profiling and highlights that sustainability has reached a status of a fundamental business approach still allowing to differentiate thereon. Furthermore, the business models of the SMEs need to deliver communicated values.
The reported research examines the impact of product portfolio labeling strategies on brand reputation and equity. A netnographic approach allowed to observe winery portfolio labeling approaches and create a typology of winery labeling strategies. Expert evaluation served to assess the dependent variable brand equity by deploying a regression analysis. For the observed wine industry, being part of the food industry, creating consistent and recognizable brands has a direct relevance for reducing (sustainability-related) food information overload and thereby building sustainable brand equity. The results uncover the relative importance of each of the six identified labeling strategies as well as their impact on reputation and brand equity creation. The results point to the need to establish a consistent, strategically founded product communication. Such an approach, with a positive effect on reputation building can serve to build sustainable brand equity. “Stuck in the middle”-type strategies apparently diminish winery brand equity exploitation. The findings contribute to the knowledge on food labels in product communication strategies and their impact on organizational brand equity, thereby having high relevance for the implementation of environmental certification initiatives in an organizational context. The article deploys a novel research approach in an under-researched area to provide new insights for further research as well as implications for practice.
Die demografische Entwicklung spielt für Immobilieninvestoren eine große Rolle. Schließlich entscheidet die zukünftige Anzahl der Nutzer über die Nachfrage. Im Büroimmobilienmarkt ist daher vor allem die Anzahl der Bürobeschäftigten relevant, die sich wiederum aus dem Erwerbspersonenpotenzial ableitet. Auf Basis der Untersuchungen des Instituts der deutschen Wirtschaft zur Bürobeschäftigung und zur demografischen Entwicklung lassen sich die demografischen Perspektiven für den Büromarkt bis zum Jahr 2035 ableiten. Deutschlandweit ist nach einem kurzfristigen Anstieg mit einer Stagnation der Büronachfrage zu rechnen. In den Großstädten wird dagegen die Nachfrage weiter steigen. Vor allem in München und Berlin legt die Nachfrage kräftig zu, je nach Szenario zwischen 12 und 18 Prozent. In Düsseldorf, Hamburg und Frankfurt am Main liegen die Zuwächse dagegen zwischen 6 und 9 Prozent bis 2035. Im Vergleich zum Wohnungsmarkt sind die demografischen Perspektiven für den Büromarkt jedoch insgesamt schlechter, da die Anzahl der Erwerbspersonen langsamer wächst als die Gesamtbevölkerung. Zudem müssen bei langfristigen Betrachtungen auch mögliche Verschiebungen der Nachfrage, etwa durch die Digitalisierung, beachtet werden. Gerade in Kombination mit dem zunehmenden Fachkräftemangel können heutige Büroarbeitsplätze durch Verlagerungen ins Ausland oder durch Automatisierung wegfallen.
Mess- und Bewertungsinstrument zur Feststellung des Gefährdungspotentials von Glücksspielprodukten
(2010)
Preis und Qualitätseffekte
(2005)
Bei der Wertschöpfung in den entwickelten Volkswirtschaften spielen digitale Güter eine wichtige Rolle. Sie haben Eigenschaften, die oft unter dem Stichwort „Marktversagen“ diskutiert werden. Ungeachtet davon gibt es viele Unternehmen wie Microsoft, Apple, Google oder Ebay, die beachtliche Markterfolge erzielen, da sie die Besonderheiten ihrer digitalen Güter in geeignete Marktstrategien umsetzen. Einige Grundregeln der ökonomischen Theorie, die bei materiellen Gütern zum Marktversagen führen, gelten nicht für digitale Güter.
Da sich die Qualität vieler Dienstleistungen nur schwer beurteilen lässt, ist sie oft nur durchschnittlich. Im Extremfall kann das dazu führen, dass keine hochwertigen Dienstleistungen mehr angeboten werden. Staatliche Markteingriffe wie Preisfestsetzungen führen nicht zwangsläufig zu guter Qualität. Wie lässt sich die Qualität von Dienstleistungen sicherstellen? Wird sie von den Nachfragern überhaupt honoriert? Ist Qualität stets mit höheren Kosten verbunden?