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Das Konzept des Living Lab ist eine in der Wissenschaft anerkannte Innovations- und Forschungsmethodik. Im betrieblichen Kontext - insbesondere in kleinen und mittleren Unternehmen (KMU) – wird sie bislang jedoch kaum genutzt. Um die Nutzung im kommerziellen Kontext von Smart Home zu erforschen, wird im Forschungsprojekt SmartLive aktuell ein Living Lab zum Thema aufgebaut, bei dem Unternehmen, Forscher sowie ca. 30 teilnehmenden Haushalte die alltägliche Nutzung von kommerziellen, sowie experimentell entwickelten Lösungen untersuchen und neue Interaktionskonzepte gemeinsam erarbeiten. Ferner wurden mit den teilnehmenden Unternehmen Interviews zu deren Entwicklungsprozessen, deren Einstellung zu Usability und User Experience (UUX), sowie den Potenzialen und Möglichkeiten eines Living Labs für KMU geführt. Ziel der Interviews ist es, darauf aufbauend UUX-Dienstleistungen zu identifizieren, die rund um ein kommerziell betriebenes Living Lab angeboten werden können. Hierbei wurde zunächst das Kompetenz-Netzwerk als ein wichtiges Asset eines Living Lab hervorgehoben, da es eine projektförmige Kooperation fördert. Zudem wurde der Bedarf nach flexiblen Dienstleistungen ähnlich einem Baukastensystem deutlich, mit dessen Hilfe relativ kurzfristig als auch nachhaltige innovative Konzepte erprobt, Marketingstrategien entwickelt sowie prototypische Entwicklungen hinsichtlich UUX und technischer Qualität evaluiert werden können.
Reducing energy consumption is one of the most pursued economic and ecologic challenges concerning societies as a whole, individuals and organizations alike. While politics start taking measures for energy turnaround and smart home energy monitors are becoming popular, few studies have touched on sustainability in office environments so far, though they account for almost every second workplace in modern economics. In this paper, we present findings of two parallel studies in an organizational context using behavioral change oriented strategies to raise energy awareness. Next to demonstrating potentials, it shows that energy feedback needs must fit to the local organizational context to succeed and should consider typical work patterns to foster accountability of consumption.
Reducing energy consumption is one of the most pursued economic and ecologic challenges concerning societies as a whole, individuals and organizations alike. While politics start taking measures for energy turnaround and smart home energy monitors are becoming popular, few studies have touched on sustainability in office environments so far, though they account for almost every second workplace in modern economics. In this paper, we present findings of two parallel studies in an organizational context using behavioral change oriented strategies to raise energy awareness. Next to demonstrating potentials, it shows that energy feedback needs must fit to the local organizational context to succeed and should consider typical work patterns to foster accountability of consumption.
So far, sustainable HCI has mainly focused on the domestic context, but there is a growing body of work looking at the organizational context. As in the domestic context, these works still rest on psychological theories for behaviour change used for the domestic context. We supplement this view with an organizational theory-informed approach that adopts organizational roles as a key element. We will show how a role-based analysis could be applied to uncover information needs and to give em-ployee’s eco-feedback, which is linked to their tasks at hand. We illustrate the approach on a qualitative case study that was part of a broader, ongoing action research conducted in a German production company.
IT-accessiblity is often treated as an orphan in companies. Even though the proportion of disabled people is substantial and people become older and more susceptible to disabilities. Besides cost factors, companies often do not have a plan how to implement and control IT-accessibility successfully. However, most companies are familiar with IT-maturity frameworks to evaluate and improve their own IT-infrastructure. It would facilitate dealing with IT-accessibility, if IT-maturity frameworks consider IT-accessibility and provide recommendations and solutions for a successful implementation. Therefore, this article conducts a review of an acknowledged IT-maturity framework with regard to its capability to enable implementation of IT-accessibility in an organization. The first part of this article will illustrate the motivation and background for the authors concern with such a topic. Afterwards the authors will introduce the reader to the reviewed IT-maturity framework and provide basic knowledge on IT-accessibility. The main part of the article will deal with the review of the applied IT-maturity framework and outline examples of critical capabilities for successfully implementing IT-accessibility in an organization. The final section will derive implications and close with planned future research activities in this field.
Internet-Ökonomie
(2013)
This article concerns with the accessibility of Business process modelling tools (BPMo tools) and business process modelling languages (BPMo languages). Therefore the reader will be introduced to business process management and the authors' motivation behind this inquiry. Afterwards, the paper will reflect problems when applying inaccessible BPMo tools. To illustrate these problems the authors distinguish between two different categories of issues and provide practical examples. Finally the article will present three approaches to improve the accessibility of BPMo tools and BPMo languages.
This article concerns the design and development of Information- and Communication Technology, in particular computer systems in regard to the demographic transition which will influence user capabilities. It is questionable if current applied computer systems are able to meet the requirements of altered user groups with diversified capabilities. Such an enquiry is necessary based on actual forecasts leading to the assumption that the average age of employees in enterprises will increase significantly within the next 50-60 years, while the percentage of computer aided business tasks, operated by human individuals, rises from year to year. This progress will precipitate specific consequences for enterprises regarding the design and application of computer systems. If computer systems are not adapted to altered user requirements, efficient and productive utilisation could be negatively influenced. These consequences constitute the motivation to extend traditional design methodologies and thereby ensure the application of computer systems that are usable, independent of user capabilities.
Internet-Ökonomie
(2010)
A reference model is always developed in order to support a specific purpose. The development environment is setting the broader context. Limitations are not only set by size and experience of the modeler team or by budget and time constraints. The intended usage scenario also defines the fundamental contour of a reference model. During the practical work with reference models, a range of key issues has come up to increase the suitability of reference models for daily use. As the result of many projects, the authors have summarized the key issues and formulated critical success factors for reference modeling projects.
IT-Management in KMU
(2006)
IT–Servicemanagement in KMU
(2006)