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Da sich die Qualität vieler Dienstleistungen nur schwer beurteilen lässt, ist sie oft nur durchschnittlich. Im Extremfall kann das dazu führen, dass keine hochwertigen Dienstleistungen mehr angeboten werden. Staatliche Markteingriffe wie Preisfestsetzungen führen nicht zwangsläufig zu guter Qualität. Wie lässt sich die Qualität von Dienstleistungen sicherstellen? Wird sie von den Nachfragern überhaupt honoriert? Ist Qualität stets mit höheren Kosten verbunden?
Digitale Gemeingüter
(2016)
Bei der Wertschöpfung in den entwickelten Volkswirtschaften spielen digitale Güter eine wichtige Rolle. Sie haben Eigenschaften, die oft unter dem Stichwort „Marktversagen“ diskutiert werden. Ungeachtet davon gibt es viele Unternehmen wie Microsoft, Apple, Google oder Ebay, die beachtliche Markterfolge erzielen, da sie die Besonderheiten ihrer digitalen Güter in geeignete Marktstrategien umsetzen. Einige Grundregeln der ökonomischen Theorie, die bei materiellen Gütern zum Marktversagen führen, gelten nicht für digitale Güter.
Digitales Geld
(2015)
Do socio-economic factors impede the engagement in online banking transactions? Evidence from Ghana
(2020)
Researchers have long pondered on the online banking transaction adoption. Some of these studies focus primarily on the motivating factors that affect customers’ intention to adopt/accept these services (technologies). However, research into the constraining factors, in particular socio-economic factors, barely exist in the literature, especially in the context of sub-Saharan Africa. Against this background, the paper seeks to fill in this gap by: (1) assessing the socio-economic factors impeding the engagement of e-banking transactions among retail bank customers in Ghana, and (2) examining the moderating effect of ‘customer experience of Internet’ on the identified factors that inhibit the engagement in online banking in Ghana. The paper used a quantitative research approach to obtain data from two leading Ghanaian banks. Out of the 450 questionnaires distributed, 393 were valid for analysis. Data were analyzed with the aid of PLS-SEM (partial least squares and structural equation modeling). Findings revealed that perceived knowledge gap and the price of digital devices were directly important to the intention to disembark on e-banking transactions among Ghanaian bank customers. Whilst customer experience (frequent use of the Internet), as a moderator variable, has a significant effect on the interaction between perceived knowledge gap and the intent to disembark on e-banking transactions; and finance charges and the intent to disembark on e-banking transactions. Study implications and directions for future research are discussed in the paper.
Zur Beschreibung der Prävalenzen des für Deutschland relevanten Glücks- und Gewinnspiels finanziert der Bund u. a. den Forschungsbericht der Bundeszentrale für gesundheitliche Aufklärung (BZgA) „Glücksspielverhalten und Glücksspielsucht in Deutschland“, der alle zwei Jahre veröffentlicht wird.(1) Die BZgA ist eine Fachbehörde im Geschäftsbereich des Bundesministeriums für Gesundheit (BMG). Zudem fördert das BMG aufgrund eines Beschlusses des Deutschen Bundestages den vom IFT Institut für Therapieforschung (IFT), eine gemeinnützige Gesellschaft mit beschränkter Haftung (gGmbH), jährlich herausgegebenen Jahresbericht der Deutschen Suchthilfestatistik (DSHS)(2) mit dem Titel Suchthilfe in Deutschland.3 Die dort veröffentlichten Ergebnisse fassen jeweils die aktuellen Ergebnisse der DSHS zusammen.
What are the processes behind efforts for more sustainable mountain destinations in the German Alps and what are the views of different tourism stakeholders on these processes? The research deals both with threats pushing the agenda of sustainable development (such as climate change and depletion of resources), indicators of sustainable tourism (to measure the scope of change), as well as cross-border cooperation and stakeholder engagement in the German Alps. The data was collected through 30 interviews with individuals dealing with tourism development and sustainable tourism development in the German Alps. The findings suggest that a holistic approach and collection and dissemination of data and knowledge on sustainability are the basis for developing sustainable mountain tourism. Implementation and monitoring should focus on specific flagship sustainable tourism products, as well as on a destination in a broader sense and the sustainable tourism market. Three themes emerged as important for implementation of sustainable tourism in the German Alps: indicators of sustainable tourism, cross-border cooperation and stakeholder engagement.
Industrie 4.0: Digitale Wirtschaft – Herausforderung und Chance für Unternehmen und Arbeitswelt
(2015)
Seit Mitte der 1990er Jahre werden neue Informations- und Kommunikationstechnologien in der Arbeitswelt genutzt, in wachsendem Ausmaß und mit wachsender Bedeutung. Die verstärkte Digitalisierung verändert sowohl die Wirtschaft als auch die Gesellschaft. Es wird sogar von der "vierten industriellen Revolution" gesprochen, denn traditionelle Geschäftsmodelle geraten unter Druck.
Das Land Baden-Württemberg beauftragte im Auftrag aller in der Ministerpräsidentenkonferenz der Bundesrepublik Deutschland zusammengeschlossenen Länder die Goldmedia GmbH Strategy Consulting, Berlin, am 24.2.2014 mit der Erstellung einer wirtschaftswissenschaftlichen Studie, die mit dem Titel "International vergleichende Analyse des Glücksspielwesens" am 30.9.2014 dem Auftraggeber vorgelegt wurde. Zur nationalen Evaluierung des Ersten GlüÄndStV soll dessen Zielerreichung auch durch die hier betrachtete ökonomische Analyse erfasst und bewertet werden.
Nach einer wirtschaftswissenschaftlichen Bestandaufnahme ist festzustellen, dass diese Studie jedoch wissenschaftlich unzulänglich ist und aufgrund ihrer vielfältigen definitorischen und methodischen Defizite keinen tragfähigen Beitrag für die Evaluierung des Ersten GlüÄndStV bildet. Das gilt vor allem, weil ein Großteil des zu evaluierenden Glücksspielmarkts in Deutschland von der Studie gar nicht abgebildet wird.
Mess- und Bewertungsinstrument zur Feststellung des Gefährdungspotentials von Glücksspielprodukten
(2008)
Mess- und Bewertungsinstrument zur Feststellung des Gefährdungspotentials von Glücksspielprodukten
(2010)
The purpose of this paper is to examine the impact that various types of business model extensions (hospitality and tourism, online sales platforms, and sustainability) have on the winery business. The research is based on company data and online observations of N = 886 German wineries and deploys a content analysis, netnography, and structural equation modeling (SEM) in order to test the hypothesis on business model extensions of wineries, which have been set forth in the previous literature. The findings indicate that business model extensions related to online sales platforms have a positive impact on winery business size. These results mean that developing online sales platforms enlarges the winery BM (business model) size and type (manager-run, state-owned, or cooperatives). The paper presents in detail the impact of winery BM extensions on winery BM model type and size, thereby contributing to the literature on business model innovation.
İnsanlar yeryüzünün doğal kaynaklarını onun bunları yenileyebileceğinden daha hızlı tüketmektedirler. İnsanların bu tutumlarının bedelini gelecek kuşaklar ödeyeceklerdir. Gelecek kuşaklara bu bedeli ödetmemek için artık parasal kârları ençoklamak, niceliksel olarak büyümek ve bolluk yaratmak doğrultusunda işleyen şimdiki ekonomik faaliyetleri bir başka biçime dönüştürmek kaçınılmazdır. Peren Teoremi göstermektedir ki Dünya örneğinde de olduğu gibi kapalı bir sistem doğal kaynak tüketimi eş düzeyde bir doğal kaynak üretimi ile yaşayabilir. Üretim ile tüketim arasındaki denge çok uzun bir süre bozulursa gezegen doğal bir ölüm ile karşılaşır. Bunu sağlamak üzere Dünya üzerinde yaşayan ve/veya dünya sayesinde yaşayan tüm insanların kişi başına doğal kaynak tüketimlerini artan küresel nüfusla orantılı bir biçimde azaltmak gerekir.
Preis und Qualitätseffekte
(2005)
This study set out to uncover brand positioning configurations by presenting state-of-the-art brand management literature and applying a novel, mixed-methods approach to examine the under-researched wine industry transformation towards open innovation in branding. German winery brands were analyzed using a multimethod approach leaning on a novel netnographic methodology and multiple sources. The sample included 572 wineries from all 13 German wine regions with website text data and online review text data from each winery. The study identified nine prime words used to describe both brand identity as well as wine brand image. It revealed word–price clusters of brand identity and image. The results offer insights into communication and pricing opportunities for wine brand identity as well as image, thereby contributing to open brand innovation.
The article improves understanding on leveraging new technology for DT (digital transformation) of grape harvest in SME wineries. It provides evidence on technologies used and workplace types deployed in grape harvesting, as well as strategic paths in deploying new technology, thereby contributing to the literature on networked sensing and seizing capabilities in the wine industry 4.0. The research approach is explorative and qualitative drawing on 31 interviews with wine industry 4.0 experts and managers, mostly owners of SMEs: wineries, wine software and wine machinery enterprises. Resulting findings serve as a roadmap for digital transformation of grape harvest process in SME wineries explaining technologies and work roles necessary for DWT (digital workplace transformation), as well as strategic paths of deployment of novel grape harvest technology. Previous research on the wine industry 4.0 has focused on BMI, while this research expands the focus to include a wider concept of technology adoption strategy as well as DWT. The research identifies two types of factors impacting the strategic deployment of grape harvest technology: pull factors, also termed servitization factors, as well as push factors, termed also digital transformation factors.