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Data Science
(2021)
Data Science ist in vielen Organisationen angekommen und oft alltägliche Praxis. Dennoch stehen viele Verantwortliche vor der Herausforderung, sich erstmalig mit konkreten Fragestellungen zu beschäftigen oder laufende Projekte weiterzuentwickeln. Die Spannbreite der Methoden, Werkzeuge und Anwendungsmöglichkeiten ist sehr groß und entwickelt sich kontinuierlich weiter. Die Vielzahl an Publikationen zu Data Science ist spezialisiert und behandelt fokussiert Einzelaspekte.
Das vorliegende Werk gibt den Leserinnen und Lesern eine umfassende Orientierung zum Status Quo aus der wissenschaftlichen Perspektive und zahlreiche vertiefende Darstellungen praxisrelevanter Aspekte. Die Inhalte bauen auf den wissenschaftlichen CAS-Zertifikatskursen zu Big Data und Data Science der Hochschule Niederrhein in Kooperation mit der Hochschule Bonn-Rhein-Sieg und der FH Dortmund auf. Sie berücksichtigen wissenschaftliche Grundlagen und Vertiefungen, aber auch konkrete Erfahrungen aus Data Science Projekten. Das Buch greift praxisrelevante Fragen auf wissenschaftlichem Niveau aus Sicht der Rollen eines „Data Strategist“, „Data Architect“ und „Data Analyst“ auf und bindet erprobte Praxiserfahrungen u. a. von Seminarteilnehmern mit ein. Das Buch gibt für Interessierte einen Einblick in die aktuell relevante Vielfalt der Aspekte zu Data Science bzw. Big Data und liefert Hinweise für die praxisnahe Umsetzung. (Verlagsangaben)
Frequently the main purpose of domestic artifacts equipped with smart sensors is to hide technology, like previous examples of a Smart Mirror show. However, current Smart Homes often fail to provide meaningful IoT applications for all residents’ needs. To design beyond efficiency and productivity, we propose to realize the potential of the traditional artifact for calm and engaging experiences. Therefore, we followed a design case study approach with 22 participants in total. After an initial focus group, we conducted a diary study to examine home routines and developed a conceptual design. The evaluation of our mid-fidelity prototype shows, that we need to study carefully the practices of the residents to leverage the physical material of the artifact to fit the routines. Our Smart Mirror, enhanced by digital qualities, supports meaningful activities and makes the bathroom more appealing. Thereby, we discuss domestic technology design beyond automation.
Recent publications propose concepts of systems that integrate the various services and data sources of everyday food practices. However, this research does not go beyond the conceptualization of such systems. Therefore, there is a deficit in understanding how to combine different services and data sources and which design challenges arise from building integrated Household Information Systems. In this paper, we probed the design of an Integrated Household Information System with 13 participants. The results point towards more personalization, automatization of storage administration and enabling flexible artifact ecologies. Our paper contributes to understanding the design and usage of Integrated Household Information Systems, as a new class of information systems for HCI research.
With the debates on climate change and sustainability, a reduction of the share of cars in the modal split has become increasingly prevalent in both public and academic discourse. Besides some motivational approaches, there is a lack of ICT artifacts that successfully raise the ability of consumers to adopt sustainable mobility patterns. To further understand the requirements and the design of these artifacts within everyday mobility adopted a practice-lens. This lens is helpful to get a broader perspective on the use of ICT artifacts along consumers’ transformational journey towards sustainable mobility practices. Based on 12 retrospective interviews with car-free mobility consumers, we argue that artifacts should not be viewed as ’magic-bullet’ solutions but should accompany the complex transformation of practices in multifaceted ways. Moreover, we highlight in particular the difficulties of appropriating shared infrastructures and aligning own practices with them. This opens up a design space to provide more support for these kinds of material-interactions, to provide access to consumption infrastructures and make them usable, rather than leaving consumers alone with increased motivation.
Die Implementierung strategischer Erfolgsfaktoren rückt zunehmend in den Fokus kleiner und mittelständischer Unternehmen. Vor dem Hintergrund des überdurchschnittlichen Erfolgs sogenannter Hidden Champions (HC) stellt sich unter einer praxisorientierten Perspektive die Frage, welche Bedeutung mittelständische Unternehmen grundsätzlich den von Hermann Simon identifizierten Erfolgsprinzipien für HC für den Unternehmenserfolg zumessen. Die empirische Studie analysierte dazu die Bedeutung dieser Erfolgsfaktoren für mittelständische Unternehmen und untersuchte, ob Bedeutungsunterschiede zwischen erfolgreichen und weniger erfolgreichen Unternehmen der Stichprobe existieren. Im Rahmen einer explorativen, multivariaten Datenanalyse konnten außerdem zwei Cluster, die „Internationalen Innovatoren“ und die „Nationalen Traditionalisten“, im Datensatz identifiziert werden, die sich hinreichend in der Bedeutungszumessung der Erfolgsfaktoren voneinander unterschieden.
IT-Controlling
(2021)
Managing the Work-Nonwork Interface: Personal Social Media Use as a Tool to Craft Boundaries?
(2021)
The clear-sky radiative effect of aerosol–radiation interactions is of relevance for our understanding of the climate system. The influence of aerosol on the surface energy budget is of high interest for the renewable energy sector. In this study, the radiative effect is investigated in particular with respect to seasonal and regional variations for the region of Germany and the year 2015 at the surface and top of atmosphere using two complementary approaches.
First, an ensemble of clear-sky models which explicitly consider aerosols is utilized to retrieve the aerosol optical depth and the surface direct radiative effect of aerosols by means of a clear-sky fitting technique. For this, short-wave broadband irradiance measurements in the absence of clouds are used as a basis. A clear-sky detection algorithm is used to identify cloud-free observations. Considered are measurements of the short-wave broadband global and diffuse horizontal irradiance with shaded and unshaded pyranometers at 25 stations across Germany within the observational network of the German Weather Service (DWD). The clear-sky models used are the Modified MAC model (MMAC), the Meteorological Radiation Model (MRM) v6.1, the Meteorological–Statistical solar radiation model (METSTAT), the European Solar Radiation Atlas (ESRA), Heliosat-1, the Center for Environment and Man solar radiation model (CEM), and the simplified Solis model. The definition of aerosol and atmospheric characteristics of the models are examined in detail for their suitability for this approach.
Second, the radiative effect is estimated using explicit radiative transfer simulations with inputs on the meteorological state of the atmosphere, trace gases and aerosol from the Copernicus Atmosphere Monitoring Service (CAMS) reanalysis. The aerosol optical properties (aerosol optical depth, Ångström exponent, single scattering albedo and asymmetry parameter) are first evaluated with AERONET direct sun and inversion products. The largest inconsistency is found for the aerosol absorption, which is overestimated by about 0.03 or about 30 % by the CAMS reanalysis. Compared to the DWD observational network, the simulated global, direct and diffuse irradiances show reasonable agreement within the measurement uncertainty. The radiative kernel method is used to estimate the resulting uncertainty and bias of the simulated direct radiative effect. The uncertainty is estimated to −1.5 ± 7.7 and 0.6 ± 3.5 W m−2 at the surface and top of atmosphere, respectively, while the annual-mean biases at the surface, top of atmosphere and total atmosphere are −10.6, −6.5 and 4.1 W m−2, respectively.
The retrieval of the aerosol radiative effect with the clear-sky models shows a high level of agreement with the radiative transfer simulations, with an RMSE of 5.8 W m−2 and a correlation of 0.75. The annual mean of the REari at the surface for the 25 DWD stations shows a value of −12.8 ± 5 W m−2 as the average over the clear-sky models, compared to −11 W m−2 from the radiative transfer simulations. Since all models assume a fixed aerosol characterization, the annual cycle of the aerosol radiation effect cannot be reproduced. Out of this set of clear-sky models, the largest level of agreement is shown by the ESRA and MRM v6.1 models.
Over the last decades, different kinds of design guides have been created to maintain consistency and usability in interactive system development. However, in the case of spatial applications, practitioners from research and industry either have difficulty finding them or perceive such guides as lacking relevance, practicability, and applicability. This paper presents the current state of scientific research and industry practice by investigating currently used design recommendations for mixed reality (MR) system development. We analyzed and compared 875 design recommendations for MR applications elicited from 89 scientific papers and documentation from six industry practitioners in a literature review. In doing so, we identified differences regarding four key topics: Focus on unique MR design challenges, abstraction regarding devices and ecosystems, level of detail and abstraction of content, and covered topics. Based on that,we contribute to the MR design research by providing three factors for perceived irrelevance and six main implications for design recommendations that are applicable in scientific and industry practice.
Spätestens seit der Belegausgabepflicht in Deutschland ist der digitale Kassenbon in aller Munde. Neben der Reduzierung umweltschädlichen Thermopapiers ergeben sich mit dieser Technologie auch neue Schnittstellen zwischen Kunde:in und Handel. Diese können für eine stärkere Digitalisierung und ein gesteigertes Kund:innen-Erlebnis genutzt werden.
Vor diesem Hintergrund betrachtet dieses Whitepaper die Perspektiven der verschiedenen Stakeholder, Architekturen sowie mögliche Mehrwertdienste zur Steigerung des Kund:innen-Erlebnis, aber auch zur Optimierung der Handelsprozesse.
New cars are increasingly "connected" by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.
Management von Unternehmen
(2021)
Intercultural Management
(2021)
Advocates of autonomous driving predict that the occupation of taxi driver could be made obsolete by shared autonomous vehicles (SAV) in the long term. Conducting interviews with German taxi drivers, we investigate how they perceive the changes caused by advancing automation for the future of their business. Our study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. Our findings illustrate how taxi drivers see the future of their work, suggesting design implications for tools that take various forms of assistance into account, and demonstrating how important it is to consider taxi drivers in the co-design of future taxis and SAV services.
Public preferences
(2021)
For reforms to be acceptable and sustainable in the long run, they should be aligned with public preferences. ‘Preferences’ is a technical term used in social sciences or humanities including for example disciplines such as economics, philosophy or psychology. Broadly speaking, preferences refer to an individual’s judgements on liking one alternative more than others. More specifically, preferences are ‘subjective comparative evaluations, in the form of “Agent prefers X to Y”’ (Hansson and Grüne-Yanoff 2018). Here, we are particularly interested in people’s policy preferences concerning social protection, an area which deserves more attention in policy debates and research.
Diese etablierte Formelsammlung enthält und erklärt statistische Formeln, wie sie in den Wirtschaftswissenschaften und in der wirtschaftswissenschaftlichen Praxis fundamental notwendig sind. Das Verständnis der Formeln und deren praktische Anwendung werden durch nützliche Hilfen und verständliche Beispiele sinnvoll unterstützt, so dass der Kontext wirtschaftsstatistischer Formeln klar und allgemein verständlich erklärt dargestellt wird. Diese Formelsammlung ist ein unverzichtbares Tool für Studierende der Wirtschaftswissenschaften, aber auch ein nützliches Nachschlagewerk für Verantwortliche aus Wirtschaft, Politik und Lehre. In der 4. Auflage wurden die Inhalte überarbeitet und ergänzt. (Verlagsangaben)
Since stationary self-checkout is widely introduced and well understood, previous research barely examined newer generations of smartphone-based Scan&Go. Especially from a design perspective, we know little about the factors contributing to the adoption of Scan&Go solutions and how design enables consumers to take full advantage of this development rather than being burdened with using complex and unenjoyable systems. To understand the influencing factors and the design from a consumer perspective, we conducted a mixed-methods study where we triangulated data of an online survey with 103 participants and a qualitative study with 20 participants. Based on the results, our study presents a refined and nuanced understanding of technology as well as infrastructure-related factors that influence adoption. Moreover, we present several implications for designing and implementing of Scan&Go in retail environments.
Due to ongoing digitalization, more and more cloud services are finding their way into companies. In this context, data integration from the various software solutions, which are provided both on-premise (local use or licensing for local use of software) and as a service, is of great importance. In this regard, Integration Platform as a Service (IPaaS) models aim to support companies as well as software providers in the context of data integration by providing connectors to enable data flow between different applications and systems and other integration services. Since previous research has mostly focused on technical or legal aspects of IPaaS, this article focuses on deriving integration practices and design-related barriers and drivers regarding the adoption of IPaaS. Therefore, we conducted 10 interviews with experts from different software as a services vendors. Our results show that the main factors regarding the adoption of IPaaS are the standardization of data models, the usability and variety of connectors provided, and the issues regarding data privacy, security, and transparency.
In the course of growing online retailing, recommendation systems have become established that derive recommendations from customers’ purchase histories. Recommending suitable food products can represent a lucrative added value for food retailers, but at the same time challenges them to make good predictions for repeated food purchases. Repeat purchase recommendations have been little explored in the literature. These predict when a product will be purchased again by a customer. This is especially important for food recommendations, since it is not the frequency of the same item in the shopping basket that is relevant for determining repeat purchase intervals, but rather their difference over time. In this paper, in addition to critically reflecting classical recommendation systems on the underlying repeat purchase context, two models for online product recommendations are derived from the literature, validated and discussed for the food context using real transaction data of a German stationary food retailer.
In diesem Lehrbuch geben die Autoren eine Einführung in die Methoden des traditionellen Projektmanagements in Anlehnung an die deutsche Gesellschaft für Projektmanagement (GPM/IPMA) und das Project Management Institute (PMI). Die typischen Merkmale und Schritte in einem Projekt, wichtige Rollen sowie die hilfreiche Einteilung in Phasen werden aufgezeigt und der Leser lernt, eine realistische Projektplanung aufzustellen und das Projekt zielgerichtet zu steuern. Viele praktische Beispiele sowie eingefügte Video-Sequenzen veranschaulichen das Gelernte. Arbeitsvorlagen sowie Kontrollfragen und Musterlösungen zu jedem Kapitel erleichtern den Einsatz in der Lehre und im Selbststudium. (Verlagsangaben)
Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.
Although work events can be regarded as pivotal elements of organizational life, only a few studies have examined how positive and negative events relate to and combine to affect work engagement over time. Theory suggests that, to better understand how current events affect work engagement (WE), we have to account for recent events that have preceded these current events. We present competing theoretical views on how recent and current work events may affect employees (e.g., getting used to a high frequency of negative events or becoming more sensitive to negative events). Although the occurrence of events implies discrete changes in the experience of work, prior research has not considered whether work events actually accumulate to sustained mid-term changes in WE. To address these gaps in the literature, we conducted a week-level longitudinal study across a period of 15 consecutive weeks among 135 employees, which yielded 849 weekly observations. While positive events were associated with higher levels of WE within the same week, negative events were not. Our results support neither satiation nor sensitization processes. However, a high frequency of negative events in the preceding week amplified the beneficial effects of positive events on WE in the current week. Growth curve analyses show that the benefits of positive events accumulate to sustain high levels of WE. WE dissipates in the absence of a continuous experience of positive events. Our study adds a temporal component by highlighting that positive events affect work engagement, particularly in light of recent negative events. Our study informs research that has taken a feature-oriented perspective on the dynamic interplay of job demands and resources.
Studi ini bertujuan untuk memvalidasi perangkat penilaian efikasi diri yang berkaitan dengan kesehatan kerja yang dikembangkan pada tahap studi pendahuluan. Skala Efikasi Diri untuk Kesehatan Kerja (SEDKK) berlandaskan konsep efikasi diri pada teori kognitif sosial yang mengukur empat faktor yang berpengaruh pada kesehatan setiap individu yang bekerja, seperti: perilaku makan dan minum, tidur, keamanan dan kesehatan kerja, serta kegiatan pemulihan dari stres bekerja. Hasil analisis faktor eksploratori menunjukan bahwa ada empat faktor yang terefleksikan dari butir-butir SEDKK. Validitas konstruk SEDKK dapat dibuktikan dengan korelasi positif antara SEDKK dan skala Efikasi Diri Umum yang sangat signifikan. Pengujian validitas kriteria dapat ditelusuri melalui efek SEDKK terhadap kondisi kesehatan umum, kepuasan akan kesehatan pribadi, keseimbangan kehidupan kerja/KKK (work life balance), perilaku sehat, dan perilaku berisiko. Namun demikian, asumsi mengenai reliabilitas tes berulang (test-retest) pada penelitian ini ditolak. Implikasi dan saran-saran untuk penelitian selanjutnya didiskusikan pada artikel ini.
Open Innovation
(2021)
Der Begriff Open Innovation steht für die Öffnung von unternehmensinternen Innovationsprozessen für sogenannte „externe Quellen“. Zu diesen externen Quellen zählen beispielsweise Lieferanten, Partner, Experten aus Forschungseinrichtungen und insbeson-dere auch Kunden. Diese werden gezielt in die Innovationsentwicklung integriert, sei es als Informations- und Ideenquelle bzw. als Impulsgeber für die Innovationsentwicklung. Daneben existieren auch tiefere Integrationsmöglichkeiten, die eine direkte Partizipation an der Innovationsentwicklung ermöglichen.
Intersectoral collaborations are an integral component of the prevention and control of diseases in a complex health system. On the one hand, One Health (OH) is promoting the establishment of intersectoral collaborations for prevention at the human-animal-environment interface. On the other hand, operationalising OH can only be realized through intersectoral collaborations.
This work contributes to broadening the knowledge of the process for operationalising OH by analysing the governance structures behind different initiatives that tackle health problems at the human-animal-environment interface. The cases taken as examples for the analysis are the control and response to rabies and avian influenza under “classical OH”, and the management of floods and droughts for insights into “extended OH”. Data from Ghana and India were collected and compared to identify the key elements that enable ISC for OH.
Despite the case studies being heterogeneous in terms of their geographic, economic, social, cultural, and historical contexts, strong similarities were identified on how intersectoral collaborations in OH were initiated, managed, and taken to scale.
The actions documented for rabies prevention and control were historically based on one sector being the leader and implementer of activities, while avian influenza management relied more on intersectoral collaborations with clearly defined sectoral responsibilities. The management of the impact of flood and droughts on health provided a good example of intersectoral collaborations achieved by sectoral integration; however, the human health component was only involved in the response stage in the case of Ghana, while for India, there were broader schemes of intersectoral collaborations for prevention, adaptation, and response concerning climate change and disaster.
Diversity of Insects in Nature protected Areas (DINA): an interdisciplinary German research project
(2021)
Insect declines and biodiversity loss have attracted much attention in recent years, but lack of comprehensive data, conflicting interests among stakeholders and insufficient policy guidance hinder progress in preserving biodiversity. The project DINA (Diversity of Insects in Nature protected Areas) investigates insect communities in 21 nature reserves in Germany. All selected conservation sites border arable land, with agricultural practices assumed to influence insect populations. We taught citizen scientists how to manage Malaise traps for insect collection, and subsequently used a DNA metabarcoding approach for species identification. Vegetation surveys, plant metabarcoding as well as geospatial and ecotoxicological analyses will help to unravel contributing factors for the deterioration of insect communities. As a pioneering research project in this field, DINA includes a transdisciplinary dialogue involving relevant stakeholders such as local authorities, policymakers, and farmers, which aims at a shared understanding of conservation goals and action pathways. Stakeholder engagement combined with scientific results will support the development of sound policy recommendations to improve legal frameworks, landscape planning, land use, and conservation strategies. With this transdisciplinary approach, we aim to provide the background knowledge to implement policy strategies that will halt further decline of insects in German protected areas.
Digital Business
(2020)
Digital Business behandelt die Besonderheiten digitaler Geschäftsmodelle, den Umgang mit Daten, erläutert die Funktionsweise digitaler Märkte und deren Auswirkungen auf Servicefunktionen wie HR, Kommunikation, Finanzierung und Marketing. Zudem werden wesentliche Erfolgsfaktoren wie agiles Management und Customer Experience behandelt. Insgesamt haben 30 Experten mit ihrem spezifischem Know How an der Erstellung des praxisorientierten Litello-eBook mitgearbeitet, dass sich auch gut als Basis für einschlägige Lehrveranstaltung anbietet.
Das Windenergie-auf-See-Gesetz und das Verfassungsrecht: Eine Vervollständigung in drei Etappen
(2021)
Kommentierung zu §§ 60-65
(2020)
Through the “Act to Strengthen the Non-financial Reporting by Corporations in their Management and Group Management Reports” (Gesetz zur Stärkung der nichtfinanziellen Berichterstattung der Unternehmen in ihren Lage- und Konzernlageberichten) (CSR Directive Transposition Act, „CSR-RUG“) of 11 April 2017[1], the German Bundestag implemented Directive 2014/95/EU (“CSR Directive”)[2] into German law. Following the European impetus, the CSR-RUG enriches the traditional repertoire of forms of action under environmental law by a further instrument. Already the regulatory context gives an idea of its atypical nature: The centrepiece of the CSR-RUG is the amendment of and addition to the Third Book of the German Commercial Code (Handelsgesetzbuch, “HGB”), which deals with the “trading books” of undertakings, i.e., accounting and reporting requirements. Since the reporting year 2017, large capital market-oriented corporations must report extensively within the framework of their annual management reports on their activities and effects in certain areas of “Corporate Social Responsibility”. This also includes environmental matters. The transparency and publicity this entails is intended to generate positive stimuli for more responsible, sustained and not least of all environmentally friendly entrepreneurial action.
Following a brief presentation of the European legal bases and their implementation in Germany (I.), we will classify the provisions within the underlying concept of Corporate Social Responsibility (II.) and analyse and systemise the governance effects of non-financial reporting (III.). A few remarks on selected aspects of the chosen approach and its implementation (IV.) as well as an outlook summarising our conclusions (V.) will complete this article. By detailing the German approach to transposing the CSR Directive, this paper intends to provide an example of the challenges member state legislators face when complying with modern governance concepts such as Corporate Social Responsibility by way of non-financial reporting obligations.
[1] Federal Law Gazette, Part I 2017, 802 et seq.
[2] Directive 2014/95/EU of the European Parliament and of the Council 22 October 2014 amending Directive 2013/34/EU as regards disclosure of non-financial and diversity information by certain large undertakings and groups, OJ EU No. L 330, p. 1.
Critical consumerism is complex as ethical values are difficult to negotiate, appropriate products are hard to find, and product information is overwhelming. Although recommender systems offer solutions to reduce such complexity, current designs are not appropriate for niche practices and use non-personalized intransparent ethics. To support critical consumption, we conducted a design case study on a personalized food recommender system. Therefore, we first conducted an empirical pre-study with 24 consumers to understand value negotiations and current practices, co-designed the recommender system, and finally evaluated it in a real-world trial with ten consumers. Our findings show how recommender systems can support the negotiation of ethical values within the context of consumption practices, reduce the complexity of finding products and stores, and strengthen consumers. In addition to providing implications for the design to support critical consumption practices, we critically reflect on the scope of such recommender systems and its appropriation.
The article contributes to understanding the political economy of implementation of social protection programmes at local level. Current debates are dominated by technocratic arguments, emphasizing the lack of financial resources, technology or skills as major barriers for effective implementation. Describing how chiefs, assistant-chiefs and community elders are routinely at the centre stage of core implementation processes, including targeting, enrolment, delivery, monitoring, awareness and information, data collection or grievance and redress, this study on Kenya argues for the need to look more closely into the local political economy as an important mediating arena for implementing social policies. Implementation is heavily contingent upon the local social, political and institutional context that influences and shapes its outcomes. These processes are ambivalent involving multiple forms of interactions between ‘formal’ and ‘informal’ institutional structures, which may support initial policy objectives or induce policy outcomes substantially diverging from intended policy objectives.
This textbook contains and explains essential mathematical formulas within an economic context. A broad range of aids and supportive examples will help readers to understand the formulas and their practical applications. This mathematical formulary is presented in a practice-oriented, clear, and understandable manner, as it is needed for meaningful and relevant application in global business, as well as in the academic setting and economic practice.
Universities, Entrepreneurship and Enterprise Development in Africa – Conference Proceedings 2020
(2021)
These proceedings are the outcome of the 8th annual joint conference on "Universities Entrepreneurship and Enterprise Development in Africa" between the University of Cape Coast, Ghana and Hochschule Bonn-Rhein-Sieg University of Applied Sciences, Germany, held on 19-20 February 2020 on Campus Sankt Augustin, Hochschule Bonn-Rhein-Sieg University of Applied Sciences.
In March 2020, the world was hit by the coronavirus disease (COVID‐19) pandemic which led to all‐embracing measures to contain its spread. Most employees were forced to work from home and take care of their children because schools and daycares were closed. We present data from a research project in a large multinational organisation in the Netherlands with monthly quantitative measurements from January to May 2020 (N = 253–516), enriched with qualitative data from participants' comments before and after telework had started. Growth curve modelling showed major changes in employees' work‐related well‐being reflected in decreasing work engagement and increasing job satisfaction. For work‐non‐work balance, workload and autonomy, cubic trends over time were found, reflecting initial declines during crisis onset (March/April) and recovery in May. Participants' additional remarks exemplify that employees struggled with fulfilling different roles simultaneously, developing new routines and managing boundaries between life domains. Moderation analyses demonstrated that demographic variables shaped time trends. The diverging trends in well‐being indicators raise intriguing questions and show that close monitoring and fine‐grained analyses are needed to arrive at a better understanding of the impact of the crisis across time and among different groups of employees.
Many workers experience their jobs as effortful or even stressful, which can result in strain. Although recovery from work would be an adaptive strategy to prevent the adverse effects of work-related strain, many workers face problems finding enough time to rest and to mentally disconnect from work during nonwork time. What goes on in workers’ minds after a stressful workday? What is it about their jobs that makes them think about their work? This special issue aims to bridge the gap between research on recovery processes mainly examined in Occupational Health Psychology, and research on work stress and working hours, often investigated in the field of Human Resource Management. We first summarize conceptual and theoretical streams from both fields of research. In the following, we discuss the contributions of the five special issue papers and conclude with key messages and directions for further research.
Sharing economies enabled by technical platforms have been studied regarding their economic, legal, and social effects, as well as with regard to their possible influences on CSCW topics such as work, collaboration, and trust. While a lot current research is focusing on the sharing economy and related communities, there is little work addressing the phenomenon from a socio-technical point of view. Our workshop is meant to address this gap. Building on research themes and discussion from last year’s ECSCW, we seek to engage deeper with topics such as novel socio-technical approaches for enabling sharing communities, discussing issues around digital consumer and worker protection, as well as emerging challenges and opportunities of existing platforms and approaches.
While academic research on recovery was rather segregated between occupational health psychology and management research at the beginning of the 20s century and streams of research developed independently, recent developments hint at a closing divide and better integration of recovery research across disciplines. This for example becomes evident in publications of researchers across the traditional outlets within both fields, as well as increasing close collaborations of researchers firmly rooted in one of the fields. In preparation of this special issue, the editors were interested in whether this development represents a convergence or even a true merging of research in these different disciplines. We therefore interviewed Prof. Sabine Sonnentag as expert from occupational health psychology research and Prof. Ute Stephan with expertise in management research. Both are excellent and world-famous researchers in their disciplines. We discussed the current state, the advances during the last years, and the future directions of recovery research in their respective fields. We also talked about their perspectives on integrative topics and about specific issues in both domains that might stimulate a new recovery management research agenda.
In Deutschland im Allgemeinen sowie in der Region Bonn-Rhein-Sieg im Konkreten ist ein Startup-Trend sichtbar, der sich insbesondere auf den digitalen Bereich erstreckt. Dies äußert sich z.B. durch die Realisierung verschiedener Digital Hubs, unter anderem auch dem Digital Hub Bonn, sowie diversen Netzwerken und Communities, die sich mit dem Thema Unternehmensgründung befassen.
Die Studierenden der Hochschule Bonn-Rhein-Sieg (H-BRS) stellen dabei potenzielle Unternehmensgründer dar. Das Centrum für Entrepreneurship, Innovation und Mittelstand (CENTIM) hat als Hochschulinstitut zur Aufgabe unter anderem den Bereich Entrepreneurship zu vertreten. Um die Studierenden in ihren Gründungsaktivitäten besser unterstützen zu können, soll ein Überblick über das Gründungsverhalten sowie das Gründungsinteresse der Studierenden erstellt werden. Dabei sollen ebenfalls mögliche Optimierungsfelder der Lehr- und Beratungsangebote identifiziert werden.
This article explores the opportunities, challenges, as well as the activities of the Chinese governmental and commercial stakeholders to promote cross-border e-commerce trade between China and Africa, based on the classification and correlation analysis of the literature from 2011 to 2019. The results show that the biggest driver for the development of China-Africa cross-border e-commerce trade is the gap between the rapid growth of the African population, especially the middle class, and the limited local capability to satisfy their demand. The rapid development of the internet and mobile internet is another driving factor. The biggest challenge is the last mile delivery of logistics, and online payment issues in Africa. At the macro-level the Chinese government has promoted measures such as infrastructure investment, e-commerce test zones and the establishment of pilot projects. At the firm level, Chinese companies have focused on solving practical micro-level local operational problems such as logistics, online payment, and talent training. The results also show that the referred literature is still in its infancy, mostly theoretical and less practical, and requires more in-depth domain specific analysis in the future.
Since its advent, the sustainability effects of the modern sharing economy have been the subject of controversial debate. While its potential was initially discussed in terms of post-ownership development with a view to decentralizing value creation and increasing social capital and environmental relief through better utilization of material goods, critics have become increasingly loud in recent years. Many people hoped that carsharing could lead to development away from ownership towards flexible use and thus more resource-efficient mobility. However, carsharing remains niche, and while many people like the idea in general, they appear to consider carsharing to not be advantageous as a means of transport in terms of cost, flexibility, and comfort. A key innovation that could elevate carsharing from its niche existence in the future is autonomous driving. This technology could help shared mobility gain a new boost by allowing it to overcome the weaknesses of the present carsharing business model. Flexibility and comfort could be greatly enhanced with shared autonomous vehicles (SAVs), which could simultaneously offer benefits in terms of low cost, and better use of time without the burden of vehicle ownership. However, it is not the technology itself that is sustainable; rather, sustainability depends on the way in which this technology is used. Hence, it is necessary to make a prospective assessment of the direct and indirect (un)sustainable effects before or during the development of a technology in order to incorporate these findings into the design and decision-making process. Transport research has been intensively analyzing the possible economic, social, and ecological consequences of autonomous driving for several years. However, research lacks knowledge about the consequences to be expected from shared autonomous vehicles. Moreover, previous findings are mostly based on the knowledge of experts, while potential users are rarely included in the research. To address this gap, this thesis contributes to answering the questions of what the ecological and social impacts of the expected concept of SAVs will be. In my thesis, I study in particular the ecological consequences of SAVs in terms of the potential modal shifts they can induce as well as their social consequences in terms of potential job losses in the taxi industry. Regarding this, I apply a user-oriented, mixed-method technology assessment approach that complements existing, expert-oriented technology assessment studies on autonomous driving that have so far been dominated by scenario analyses and simulations. To answer the two questions, I triangulated the method of scenario analysis and qualitative and quantitative user studies. The empirical studies provide evidence that the automation of mobility services such as carsharing may to a small extent foster a shift from the private vehicle towards mobility on demand. However, findings also indicate that rebound effects are to be expected: Significantly more users are expected to move away from the more sustainable public transportation, leading to an overcompensation of the positive modal shift effects by the negative modal shift effects. The results show that a large proportion of the taxi trips carried out can be re-placed by SAVs, making the profession of taxi driver somewhat obsolete. However, interviews with taxi drivers themselves revealed that the services provided by the drivers go beyond mere transport, so that even in the age of SAVs, the need for human assistance will continue – though to a smaller extent. Given these findings, I see action potential at different levels: users, mobility service providers, and policymakers. Regarding environmental and social impacts resulting from the use of SAVs, there is a strong conflict of objectives among users, potential SAV operators, and sustainable environmental and social policies. In order to strengthen the positive effects and counteract the negative effects, such as unintended modal shifts, policies may soon have to regulate the design of SAVs and their introduction. A key starting point for transport policy is to promote the use of more environmentally friendly means of transport, in particular by making public transportation attractive and, if necessary, by making the use of individual motorized mobility less attractive. The taxi industry must face the challenges of automation by opening up to these developments and focusing on service orientation – to strengthen the drivers’ main unique selling point compared to automated technology. Assessing the impacts of the not-yet-existing generally involves great uncertainty. With the results of my work, however, I would like to argue that a user-oriented technology assessment can usefully complement the findings of classic methods of technology assessment and can iteratively inform the development process regarding technology and regulation.
HR Management & Leadership
(2021)
Die Öffnung der Personenhandelsgesellschaft für Freiberufler in berufsrechtlicher Perspektive
(2021)
Ziel der vorliegenden Forschungsarbeit ist es, den Einfluss von Persönlichkeit auf nachhaltige Maßnahmen anhand des Streamingkonsums zu eruieren. Der allgemein steigende Streamingkonsum und die damit einhergehenden Umweltschäden einerseits und ein wachsendes gesellschaftliches Umweltbewusstsein andererseits stellen einen Widerspruch dar. An einer Online-Umfrage zu diesen und weiterführenden Aspekten nahmen 204 Probanden teil. Während sich die Eigenschaften Verträglichkeit und Offenheit in hoher Ausprägung positiv auf die Umwelteinstellung, das Umweltverhalten und die Umweltbesorgnis auswirkten, wurden die umweltfreundlichen Maßnahmen in einer Clusteranalyse hingegen stärker von der Gruppe bevorzugt, deren Verträglichkeit und Offenheit verhältnismäßig schwach ausgeprägt waren. Ein geringes Wissen über die streamingbedingten Umweltfolgen lag grundsätzlich vor und dient als möglicher Erklärungsansatz des genannten Widerspruchs. Die Probanden forderten, ein Bewusstsein für diese Thematik zu schaffen. Um Streamingkonsum umweltfreundlicher zu gestalten empfiehlt es sich, alle am Prozess beteiligten Akteure einzubeziehen. Die befragten Konsumenten bevorzugten dabei vor allem die Verwendung von Ökostrom und lehnten eine Umstellung der Bezahlstruktur vorwiegend ab.
Despite the increasing interest in single family offices (SFOs) as an investment owned by an entrepreneurial family, research on SFOs is still in its infancy. In particular, little is known about the capital structures of SFOs or the roots of SFO heterogeneity regarding financial decisions. By drawing on a hand-collected sample of 104 SFOs and private equity (PE) firms, we compare the financing choices of these two investor types in the context of direct entrepreneurial investments (DEIs). Our data thereby provide empirical evidence that SFOs are less likely to raise debt than PE firms, suggesting that SFOs follow pecking-order theory. Regarding the heterogeneity of the financial decisions of SFOs, our data indicate that the relationship between SFOs and debt financing is reinforced by the idiosyncrasies of entrepreneurial families, such as higher levels of owner management and a higher firm age. Surprisingly, our data do not support a moderating effect for the emphasis placed on socioemotional wealth (SEW).
Hintergrund: Empirische Studien zeigen, dass mehr als zwei Drittel der Beschäftigten trotz Krankheit zur Arbeit gehen. Dieser sog. Präsentismus bringt sowohl gesundheitliche und motivationale Risiken für die Mitarbeiter als auch wirtschaftliche Risiken für die Organisation mit sich.
Ziel der Arbeit: Die durchgeführten Studien fokussieren Möglichkeiten zur Verringerung der negativen gesundheitlichen Effekte und entwickeln Maßnahmen zur generellen Vermeidung von Präsentismus am spezifischen Setting Hochschule.
Methode: An einer deutschen Hochschule erfolgte eine quantitative Befragung (n = 308) zur Prävalenz von Präsentismus, dessen Zusammenhang mit körperlichen Beschwerden untersucht wurde. Weiterhin wurden potenziell moderierende Effekte der Ressourcen Erholung, Achtsamkeit und Work-Life-Balance (WLB) betrachtet. Eine qualitative Studie explorierte auf Grundlage von Interviews (n = 11, qualitative Inhaltsanalyse) Gründe für Präsentismus und potenzielle Maßnahmen, um diesem entgegenzuwirken.
Ergebnisse: Die quantitativen Ergebnisse zeigen, dass Präsentismus im Hochschulkontext vertreten ist und körperliche Beschwerden begünstigt. Die Ressourcen Erholung, Achtsamkeit und WLB können bei hoher Ausprägung die negativen gesundheitlichen Effekte von Präsentismus abschwächen. Bei niedriger Ausprägung verstärken sie die Effekte. Die qualitative Analyse machte deutlich, dass quantitative Arbeitsbelastung, Pflichtgefühl sowie das Gefühl, noch leistungsfähig zu sein, zentrale Gründe für Präsentismus sind und zum Beispiel die Unterstützung eines gesundheitsförderlichen Organisationsklimas oder Vertretungsregelungen geeignete Gegenmaßnahmen darstellen.
Diskussion: Die Ergebnisse werden vor dem Hintergrund verhaltens- und verhältnispräventiver Maßnahmen diskutiert und praktische Implikationen abgeleitet.
Validierung einer Web-Applikation zum Fern-Monitoring von Belastungs- und Erholungsparametern
(2020)
Simultan zur agilen Entwicklung einer Web-Applikation, die Parameter der Belastungs- und Beanspruchungssteuerung erfasst, wurden die implementierten Belastungs- und Erholungs-parameter an freiwilligen Testern/innen in der Praxis überprüft. Um sowohl die Applikation als auch die z.T. selbst entwickelten Kenngrößen auf ihre externe Validität hin zu bewerten, werden diese regressionsanalytisch bearbeitet.
Data emerged as a central success factor for companies to benefit from digitization. However, the skills in successfully creating value from data – especially at the management level – are not always profound. To address this problem, several canvas models have already been designed. Canvas models are usually created to write down an idea in a structured way to promote transparency and traceability. However, some existing data science canvas models mainly address developers and are thus unsuitable for decision-makers and communication within interdisciplinary teams. Based on a literature review, we identified influencing factors that are essential for the success of data science projects. With the information gained, the Data Science Canvas was developed in an expert workshop and finally evaluated by practitioners to find out whether such an instrument could support data-driven value creation.
Kommunikation gilt nicht ohne Grund als die Königsdisziplin im BGM. Hier gilt es, Mitarbeiter in einem ersten Schritt für das Thema Gesundheit zu sensibilisieren und mit relevanten Materialien zu informieren, um sie letztendlich zur Teilnahme an Gesundheitsangeboten zu motivieren. Diese drei Schritte empfehlen sich ebenfalls für die Kommunikation in digitalen Zeiten. Gesundheitsplattformen und/oder Gesundheits-Apps können die Kommunikation unterstützen. Das richtige Maß an Kommunikation stellt eine weitere Herausforderung in digitalen Zeiten dar, da Informationen in der Flut an E-Mails durchaus untergehen können. Eine Kombination aus Push- und Pull-Kommunikation hat sich hierbei bewährt, um bei Mitarbeitern das nötige Interesse für Gesundheit anzustoßen, damit diese dann eigenständig aus bestehenden Angeboten (Informationen, Kurse usw.) wählen.
Describing the elephant: a foundational model of human needs, motivation, behaviour, and wellbeing
(2020)
Models of basic psychological needs have been present and popular in the academic and lay literature for more than a century yet reviews of needs models show an astonishing lack of consensus. This raises the question of what basic human psychological needs are and if this can be consolidated into a model or framework that can align previous research and empirical study. The authors argue that the lack of consensus arises from researchers describing parts of the proverbial elephant correctly but failing to describe the full elephant. Through redefining what human needs are and matching this to an evolutionary framework we can see broad consensus across needs models and neatly slot constructs and psychological and behavioural theories into this framework. This enables a descriptive model of drives, motives, and well-being that can be simply outlined but refined enough to do justice to the complexities of human behaviour. This also raises some issues of how subjective well-being is and should be measured. Further avenues of research and how to continue building this model and framework are proposed.
Im Projekt wurden die Nachhaltigkeitspotentiale partizipativer landwirtschaftlicher Produktionskonzepte exemplarisch untersucht und der Versuch gemacht, deren Zufriedenheitspotential für Erzeuger und Bürger zu erfassen. Die landwirtschaftlichen Betriebe konnten dabei auf der Grundlage der Leitlinien der Sustainability Assessment of Food and Agriculture (SAFA) in den Dimensionen gute Unternehmensführung, ökologische Integrität, ökonomische Resilienz und soziales Wohlergehen bewertet werden. Die einzelnen Ergebnisse sind nach Dimensionen und korrespondierenden Indikatoren in diesem Working Paper beschrieben. Zudem konnten Handlungsempfehlungen auch dazu erarbeitet werden, wie Untersuchungen anhand der SAFA-Leitlinien erfolgreich durchgeführt werden können.
Open Innovation
(2020)
Autonomous driving enables new mobility concepts such as shared-autonomous services. Although significant re-search has been done on passenger-car interaction, work on passenger interaction with robo-taxis is still rare. In this paper, we tackle the question of how passengers experience robo-taxis as a service in real-life settings to inform the interaction design. We conducted a Wizard of Oz study with an electric vehicle where the driver was hidden from the passenger to simulate the service experience of a robo-taxi. 10 participants had the opportunity to use the simulated shared-autonomous service in real-life situations for one week. By the week's end, 33 rides were completed and recorded on video. Also, we flanked the study conducting interviews before and after with all participants. The findings provided insights into four design themes that could inform the service design of robo-taxis along the different stages including hailing, pick-up, travel, and drop-off.
Augmented/Virtual Reality (AR/VR) is still a fragmented space to design for due to the rapidly evolving hardware, the interdisciplinarity of teams, and a lack of standards and best practices. We interviewed 26 professional AR/VR designers and developers to shed light on their tasks, approaches, tools, and challenges. Based on their work and the artifacts they generated, we found that AR/VR application creators fulfill four roles: concept developers, interaction designers, content authors, and technical developers. One person often incorporates multiple roles and faces a variety of challenges during the design process from the initial contextual analysis to the deployment. From analysis of their tool sets, methods, and artifacts, we describe critical key challenges. Finally, we discuss the importance of prototyping for the communication in AR/VR development teams and highlight design implications for future tools to create a more usable AR/VR tool chain.
Zur Beschreibung der Prävalenzen des für Deutschland relevanten Glücks- und Gewinnspiels finanziert der Bund u. a. den Forschungsbericht der Bundeszentrale für gesundheitliche Aufklärung (BZgA) „Glücksspielverhalten und Glücksspielsucht in Deutschland“, der alle zwei Jahre veröffentlicht wird.(1) Die BZgA ist eine Fachbehörde im Geschäftsbereich des Bundesministeriums für Gesundheit (BMG). Zudem fördert das BMG aufgrund eines Beschlusses des Deutschen Bundestages den vom IFT Institut für Therapieforschung (IFT), eine gemeinnützige Gesellschaft mit beschränkter Haftung (gGmbH), jährlich herausgegebenen Jahresbericht der Deutschen Suchthilfestatistik (DSHS)(2) mit dem Titel Suchthilfe in Deutschland.3 Die dort veröffentlichten Ergebnisse fassen jeweils die aktuellen Ergebnisse der DSHS zusammen.
Die Internationalisierung von Hochschulen muss mit passenden Angeboten für internationale Studierende einhergehen. Ein systemisches und kultursensitives Peer-Coaching kann internationale Studierende unterstützen, sich zu orientieren, zu integrieren und berufliche Ziele zu verwirklichen. Gleichzeitig entwickeln die zu Peer-Coaches ausgebildeten Studierenden Sensibilität für Diversität. Insgesamt wird ein kultursensitives Miteinander an der Hochschule gefördert.
Unsachgemäß entsorgte Zigarettenkippen stellen aufgrund der in ihnen enthaltenen Giftstoffe ein relevantes, ökologisches Problem dar. Diese Forschungsarbeit untersucht den Einsatz von Nudging zur Bekämpfung der Problematik. In einer quantiativen Online-Befragung wurden zunächst die Gründe für das umweltschädliche Verhalten untersucht (N = 96). Hierbei konnte die Gegenwartstendenz von Personen als statistisch signifikanter Hauptgrund ermittelt werden. Viele Personen gaben an, die langfristigen ökologischen Kosten einer unsachgemäßen Entsorgung aufgrund des kurzfristigen persönlichen Nutzens zu ignorieren. Dieser entsteht durch die Gemütlichkeit des „Wegschnipsens“ einer Zigarettenkippe. Im Anschluss wurde ein auf die Gegenwartstendenz von Personen fokussierter Nudge entwickelt und in einem Feldexperiment auf seine Wirksamkeit überprüft, indem die Relation von unsachgemäß zu sachgemäß entsorgten Zigarettenkippen vor und nach dem Einsatz des Nudges dokumentiert wurde. Ohne Einsatz des Nudges (N = 92) wurden am Erhebungsort 64.1 Prozent und mit Einsatz des Nudges (N = 142) lediglich 38.0 Prozent der Zigarettenkippen unsachgemäß entsorgt. In dem Feldexperiment konnte der Nudge effektiv zur Förderung von nachhaltigem Verhalten eingesetzt werden.
Do socio-economic factors impede the engagement in online banking transactions? Evidence from Ghana
(2020)
Researchers have long pondered on the online banking transaction adoption. Some of these studies focus primarily on the motivating factors that affect customers’ intention to adopt/accept these services (technologies). However, research into the constraining factors, in particular socio-economic factors, barely exist in the literature, especially in the context of sub-Saharan Africa. Against this background, the paper seeks to fill in this gap by: (1) assessing the socio-economic factors impeding the engagement of e-banking transactions among retail bank customers in Ghana, and (2) examining the moderating effect of ‘customer experience of Internet’ on the identified factors that inhibit the engagement in online banking in Ghana. The paper used a quantitative research approach to obtain data from two leading Ghanaian banks. Out of the 450 questionnaires distributed, 393 were valid for analysis. Data were analyzed with the aid of PLS-SEM (partial least squares and structural equation modeling). Findings revealed that perceived knowledge gap and the price of digital devices were directly important to the intention to disembark on e-banking transactions among Ghanaian bank customers. Whilst customer experience (frequent use of the Internet), as a moderator variable, has a significant effect on the interaction between perceived knowledge gap and the intent to disembark on e-banking transactions; and finance charges and the intent to disembark on e-banking transactions. Study implications and directions for future research are discussed in the paper.
Until recently, studies regarding e-banking transactions have focused more on motivational factors that trigger the intention to accept and use the e-banking transaction, rather than the de-motivational factors that propel the action. However, in the developing countries like Sub-Sahara economies, the factors associated with the former have not been explored and are still rudimentary in the literature. Drawing from the Technology Threat Avoidance Theory (TTAT), the study seeks to examine the impact of online identity theft on customers’ willingness to engage in e-banking transactions in Ghana. A quantitative survey of 393 valid responses from retail bank customers amongst two leading commercial banks in Ghana for the analyses. Results from the PLS-SEM showed that the research constructs; perceived online identity theft’ positively and significantly predict “fear of financial loss”, “fear of reputational damage”, and “security and privacy concern” whilst the former has a negative mediated-relationship between perceived online identity theft and the intention to engage in e-banking transaction. This study is the first of its kind that has extended the application of the TTAT framework into the study of e-banking transactions. The study serves as a practical tool that will enable the banks in their quest to assess customers’ restriction/aversion towards the use of Fintech while ensuring sustainable growth of e-banking transactions in an emerging economy context. The study is limited to only banking institutions in Ghana without considering other players in the financial sub-sector. Future research direction has been suggested in the concluding part of the paper.
Bedingt durch die fortlaufende Digitalisierung und den Big Data-Trend stehen immer mehr Daten zur Verfügung. Daraus resultieren viele Potenziale – gerade für Unternehmen. Die Fähigkeit zur Bewältigung und Auswertung dieser Daten schlägt sich in der Rolle des Data Scientist nieder, welcher aktuell einer der gefragtesten Berufe ist. Allerdings ist die Integration von Daten in Unternehmensstrategie und -kultur eine große Herausforderung. So müssen komplexe Daten und Analyseergebnisse auch nicht datenaffinen Stakeholdern kommuniziert werden. Hier kommt dem Data Storytelling eine entscheidende Rolle zu, denn um mit Daten eine Veränderung hervorrufen zu können, müssen vorerst Verständnis und Motivation für den Sachverhalt zielgruppenspezifisch geschaffen werden. Allerdings handelt es sich bei Data Storytelling noch um ein Nischenthema. Diese Arbeit leitet mithilfe einer systematischen Literaturanalyse die Erfolgsfaktoren von Data Storytelling für eine effektive und effiziente Kommunikation von Daten her, um Data Scientists in Forschung und Praxis bei der Kommunikation der Daten und Ergebnisse zu unterstützen.
Usability und User Experience (UX) haben als Design-Aspekte in der Produktentwicklung zunehmend an Bedeutung gewonnen. Daher ist es sinnvoll, die organisationale Kompetenz zur Entwicklung von Produkten mit einer positiven UX zu stärken. Veränderungen in Organisationen sind jedoch mit großem Aufwand verbunden. Deshalb müssen Organisationen entscheiden, welche Aktivitäten zur Veränderung der eigenen Kompetenz durchgeführt werden sollen und welche nicht. Die bisherige Forschung hat sich weitgehend auf die Anwendbarkeit bestimmter Methoden im Projekt- und Produktkontext konzentriert. Um geeignete Aktivitäten zur Verbesserung der organisationalen UX-Kompetenz zu identifizieren, wurden 17 UX-Professionals befragt. Diese UX-Professionals haben mindestens zehn Jahre Erfahrung durch die Arbeit in mehreren Unternehmen und durch die Übernahme einer Führungsrolle im Bereich UX gesammelt. Aus diesen Interviews wurden 13 mögliche Maßnahmen zur Steigerung der UX-Kompetenz von Organisationen abgeleitet. Dazu gehören beispielsweise die Erhöhung der Kompetenz einzelner Mitarbeiter, das Teilen von UX-Erfolgsgeschichten oder das Ermöglichen von User Research.